Best Buy

"Extremely Disappointing Service! I recently purchased a refrigerator from this electronics store, and I must express my extreme dissatisfaction with the service provided. The entire experience has been a nightmare, leaving me feeling helpless and frustrated. Firstly, the delivery process was far from smooth. After waiting for five days for the scheduled delivery, two technicians arrived on the appointed day. However, their behavior was astonishingly unprofessional. Not a single word was exchanged, not even a simple greeting. They glanced around, seemingly uninterested, and left abruptly. To make matters worse, they failed to return later that day as promised. Upon reaching out to three different phone numbers, I discovered the technicians claimed there was no clear path for delivery. Contrary to their statement, there was a clear path, and it appeared they simply didn't want to do the job themselves. I was informed that I needed to reschedule the appointment. This process, however, proved to be a bureaucratic nightmare. Attempting to reschedule on the same day proved futile. I had to wait 24-48 hours before attempting to schedule the next available appointment. This is highly inconvenient, especially considering I had purchased a refrigerator, a vital appliance for my household. With children at home, the need to prepare food is constant, and the lack of a working refrigerator left me in a vulnerable and frustrating situation. The level of customer care demonstrated by this electronics store is abysmal. It is evident that their processes are nonsensical and lack any consideration for the urgent needs of their customers. The fact that no one could offer assistance or a timely resolution to such a critical matter is unacceptable. In conclusion, I strongly advise against purchasing from this electronics store. The indifferent attitude towards customer needs and the sheer lack of accountability in their processes make it an experience I would not wish upon anyone. It seems as though they expect customers to wait indefinitely, and this kind of service is simply intolerable."

"I really think the geek squad for Best Buy are want to be computer experts with little knowledge of any technology. Walked in to the store with Apple TV in hand. Mind you it is 2015,2016 Apple TV yes it’s old but I take care of my stuff and it still works great only problem was the remote control was broken. I knew it needed remote control but I want to geek squad to ask them if the universal remote worked on Apple TV. This guy tells me it’s best to buy a new Apple TV because no remote is going to work on Apple TV. Really this is what you hire someone who is not willing to help your customers tells me I need to make an appointment for the geek squad to look at my Apple TV to make sure it works. Dude I’m 64 years old not stupid. Needless to say I went to target purchased a remote and my Apple TV is back working beautifully. When you can ask the customer 3 times is your Apple TV couple of years old? No my Apple TV is actually from 2015! Never had any problems with it. I do not buy things to destroy or upkeep with the Jones’s. So next time when your looking at a 64 year and thinking to yourself she’s a sucker sell her something she doesn’t need because you think she’s stupid. Think again there is a reason you work for geek squad because that is as far as your going to get in your Technology! When your telling me I need to make an appointment with Greek squad and pay them to tell me if a universal remote would work on my Apple TV, as you tell me no remote control will work on my Apple TV! Then tell me it’s best to buy a new one. You know nothing about Apple TV or technically."

"Just tried buying a Phillips hue bulb. These are the two type 75 and 100. I wanted a 100. Got up to cash register and he insisted the price was $67 even tho when I walked him here and showed him he's like ya well those are wrong and didn't change these for the next customer. I had him price match 3 other places I found it for about 54 and he would not. Finally I walked away to buy elsewhere not overpaying for a light bulb when you have them priced at what I'll pay even when I am leaving. Best buys not what they used to be headed online. Edit I changed to 5 stars once my online option came I don't want to permanently hurt the location. I got it on Amazon for $48 and it works great."

"I do love this store on Best Buy, because they do offer best purchases. Sales specialist are fantastic. I bought MacBook Air M1 in this spring. I also bought a dash camera recently. I do recommend the Rexing V33 Plus dash camera which truly impresses with its outstanding features. Its high-resolution recording, captured through a 1080p Full HD lens, ensures crystal-clear video quality for accurate documentation. The wide-angle lens, coupled with a 170-degree field of view, provides extensive coverage, capturing every detail on the road. The loop recording feature guarantees continuous recording, eliminating the worry of running out of storage space. The G-sensor functionality automatically saves footage during sudden impacts or collisions, ensuring crucial moments are never missed. With its user-friendly interface and simple installation process, the Rexing V33 Plus is accessible to both tech enthusiasts and beginners. The compact design seamlessly integrates into any car interior, offering a discreet yet powerful solution for road safety. In conclusion, the Rexing V33 Plus stands out as a reliable, feature-packed dash camera that exceeds expectations, making it a valuable investment for any driver."

"Big box stores are not my usual place to shop because I like supporting the small business owner. This Best Buy was really good. Four salespeople asked me if they could help before I got to the back of the store. They had a great variety of everything and now they sell grills. I had the good fortune of being helped by two exceptional employees who answered all my questions, were knowledgeable and non pushy!"