ALDI 1232 East Main Street, Carbondale, IL 62901

"I would give 10 stars if it was possible but 5 is the highest rating. It was a great experience that left me feeling good about it all. The parking lot was clean and close to the store with plenty of light. They have 0 carts left in the parking lot causing frustration when trying to park unliike the other grocery stores It makes sense looking back at my experience and how everyone was genuinely happy . Strangers offering to help others with random things such as getting their cart to shop with and reaching items higher than what another could access. The store itself was exceptionally clean and had plenty of inventory to choose from . The lanes or isle's could very easily fit 2 shopping carts as they pass by one another . The cashier's were in great spirits and a pleasure to interact with during the check out process. To the main reason I wanted to leave this review is simply and you will see in the picture attached to my review. The amount of food that I was able to purchase for $140 easily filled up 6 big brown paper shop bags . Oh and the bags here come with handles built into them. Anything less than what I experienced during this trip to the grocery store is simply lack of effort on the other big name brand stores live Wal Mart,Kroger,"

"We are here on a Sunday. We have stuff to go and do. We are at register to check out. One out of 3 everything was self checkout. And they was full. The cashier had to stop ringing us up to help someone with self checkout. 3-4 minutes later came back just to stop and call for help because something else would not go through. I understand that other people are there to get and go but come on if you are going to have self checkout then have someone else there to help them not the person that is working with a customer. Usually this Aldi’s is wonderful but the last two weeks it is slipping. I go into Aldi’s at least 2-3 times a week. Needs to be fixed. I can get this service somewhere else. Thank you"

"Best ground beef you can get at retail store..cheap prices nice cashiers"

"Our cashier was Madison, she was COMPLETELY disrespectful and rude. She was throwing our groceries so hard we thought they broke. When we asked her if she had to be so rude her exact response was” yep and I have a long line of other customers to be rude to also”. She did all of this in front of my 4 year old son, which I do NOT appreciate. The aldis location in carbondale is absolutely disgusting to go to due to the disrespectful employees and it’s truly sad. Our family has always loved aldis for their great deals and clean environment, after this event I will be thinking twice before taking my family back."

"Went in today to pick up some things for Mother's Day because I was on that side of town. Everything was clean and looked nice. However when I got to the checkout line the lady there was moving at quite a frantic pace. She quickly explained to me that it would be better if I took all the items out of the box before I placed them on the conveyor which I have no problem doing and in the process tossed my items about. I told her having worked in customer relations quite a bit that she had the ability to control the pace and didn't have to move at such a frantic speed in an attempt to calm the frantic worker. She explained to me that they time her for how long it takes her to scan each item to be rang up and between each customer. I couldn't help but thinking this lady is no robot, she's a human being and this is quite indignant for her to be treated in such a manner. I politely said Happy Mother's Day to which she responded "I'm not really doing anything". I replied "Seems like you're doing quite a bit to me". To which she replied "This is actually a slow day sir". I think we should try to treat people more like human beings unless like robots. If it was such a slow day I don't see why she needed to move so frantically it seemed as if she was running a race and I doubt she's being paid by the number of items she rings up. I'm a big fan of Aldi's because they're German owned but I can't say that I like the way that there timing their cashiers in such a manner. Anyway I'm giving you guys a five star today for your attempt at doing good business and I hope that you can find a happy medium between moving quickly and polite customer service and Humane treatment of your employees. Happy Mother's day everyone!"