Richland Auto

"Cory has been working on my vehicles for about 15 years I've had no problems with their service..I would recommend anyone to use them..."

"They put the wrong part on my car , 8 months later it caused major damage I was out over $1400, I had to take them to court they promised to pay ,they've drug this out for a year they've never paid me even after a judge granted it to me and they admitted to everything. They are literally ignore me. And The front desk lady , the owner Talk about gas lighting, Tried blaming me For everything over speaker phone When I called the first time to tell them what happened. I just can't believe what kind of human beings these people are, I would never trust them to fix anything."

"Zero of 5 ⭐ This may be the absolute worst shop I've ever been to, Let's start with, I had a mechanic working on my car already due to overheating, but in the middle of nailing the problem he had shoulder surgery, so I brought it here.. the lady at the desk was unprofessional, and kept telling me about her personal life.. I just wanted to speak to the mechanic.. I gave Corey a list of things that was already checked , and asked him to take it from there.. Next day, the husband gets a call with a almost 700$ quote so I call to get more info, the lady isn't even at the job sight, still trying to tell me about her personal things she has going on.. I was on a 10 minute break and I didn't have time to hear about why she's answering the BUSINESS phone but not at the BUSINESS so I can find out about my car , she tells me he is saying it's the fan.. I told him when I dropped it off that it wasn't the fan and I told her AGAIN, IT'S NOT THE FAN... No one listened.. they convinced my husband it was the fan.. 700$ later ( 195$ over priced on that job ) We get our car and it IS STILL OVERHEATING... BECAUSE SURPRISE SURPRISE, IT ISN'T THE FAN . LIKE I SAID . My husband is on the side of the highway with his car overheating and calls the lady , who again . IS NOT PROFESSIONAL and instead of dealing with the customer they screwed over , tells him since he cursed during their conversation, he can't bring the car back . Stay away"

"For the big project of swapping out an engine and waiting for me to buy parts and then having my car done within a week, I am really really satisfied and appreciated for the customer service that which was on a personal level. The mechanic was 100% honest about everything, very transparent. Very knowledgeable as well. I definitely will be recommending and going back when I need to!!"

"This is a family run business first and foremost so they seem to really actually care about the people they serve. My experience was that they were kind and honest. The pricing is fair and the work done excellent and quick!! I definitely will be taking my car to them for future repairs. I live close so they even offered to transport me home to wait since I didn’t have a ride. Above and beyond. My car drives like new now. Very happy!"