Sullivan Apartments 2601 Scofield Ridge Parkway, Austin, TX 78727

"I don't know about everyone else, but allow me to tell you about my experience with the current staff of the Sullivan... I leased from them for three years, and last year was the roughest year of my adult life. Not only did the staff tirelessly work with me being late and having to come up with rent, they were kind and supportive, as well as encouraging throughout this time. After I had to move out (owing a balance), the Danielle and her staff extended me one last HUGE courtesy and show of support. For the first time in my adult life as a renter, I was afforded a payment plan, which I will see through, so getting back on my feet will not be as hard as I had imagined. These ladies are wonderful and hard workers. They go the extra mile when they don't have to and show kindness and understanding unheard of in today's social climate. I will never forget the love the staff at the Sullivan showed. And one more shout out to the maintenance crew! You guys were always Johnny on the Spot when things went wrong in my apartment. They even carried down a heavy piece of furniture that I was having heck with getting it to the trash. They did this without me even having to ask. These guys are great and gentleman to boot! Don't ever change y'all!"

"I have been living here for almost 5 months and I must say I am quite happy. This is the first time I live in a community where the apartment management staff actually cares. Corina, Michelle, and the maintenance crew go above and beyond for their residents. The property is kept well and always clean. Very happy to be living here!"

"This has been a very pleasant experience so far. Moved in back in December, process was super smooth. Michelle (Barbara) was my leasing agent and was so kind and friendly. Beautiful community and I have been super impressed with the activities to connect you with neighbors. Not to far from the Domain so lots to do in the area. Highly recommend leasing here."

"I had some initial issues with missing packages and delayed service requests after moving to a new unit in the apartment community where I've been living for over a year. However, I'm happy to say that the management team eventually located one of my missing package and working to resolve the service requests in a timely manner. While my experience in the community has been mostly positive, there were a few instances where I felt frustrated due to the office staff being busy with other tasks. This led to a few miscommunications and delays in addressing my concerns. However, I understand that the staff is often juggling multiple tasks and priorities, and it is not always possible for them to give their full attention to each resident at all times. I would also like to mention that the front desk staff has been very helpful and friendly during my time in the community. They are always welcoming and willing to assist with any questions or concerns I have. It is very quiet and peaceful community to call it your home. One issue that I've encountered since moving to my new unit is constant flushing toilet. I reported the issue to the office before moving but it was not addressed. While I understand that maintenance issues can take time to address. But I would have appreciated if this was fixed before my move to new unit."