The Pointe at Ben White Apartments

"The office manager is very unprofessional and will literally tell you on your face that she doesn’t care about the residents concern. I DO NOT recommend this complex due to the rude management and the way things are run around here. There is never parking spaces after 8PM and it’s not an apartment complex issue it’s just The Pointe at Ben White, I have lease at three different apartment complex before and never had an issue with parking. They have not done anything to this point to come with an action plan. It’s very annoying not being able to park near your building or not even being able to find a spot at all. I seen another review of someone saying they had to sleep in their car thought it only happened to me twice. I had no choice for 0 star review. I hate this apartment complex can’t wait for my lease to be up."

"Since living in this apartment complex i have had nothing but a horrible experience living here, from the first week when i moved in my relatives car was towed away even while parked in the appropriate parking space, to having to search for parking each and every night, to the most uncaring and disrespectful management staff ever. Since the new property manager Denise Ross has been manager, nothing has gone good. She is flat out disrespectful, and if she does not want to speak with you she will pass you off to the next available person to handle the situation so that she doesn't have to speak with you. Living here I've had someone hit my car and steal packages off of my doorstep i spoke with management about it and they acted is if they didn't care. So if you have any issues or concerns the chances of them getting resolved or having someone who cares are slim to none, this is not the property for you, go somewhere where you are appreciated :)"

"I have lived here for 3yrs and there was never a parking issue, until now. Then a new manager Denise came in, wiped out majority of the visitors parking lot and get people's car towed even when they have a valid parking sticker. Everybody is complaining about parking and management seem not to care or be adressing the issue. Every apartment should make residents feel safe & comfortable, but with this new manager, you and your visitors have to constantly worry if yours/their vehicle is going to get towed."

"Great staff in the office, the apartments are really nice!! Some nights I have problems finding parking near to my apartment but there is always a free space inside the complex."

"Although their policies are a bit strict and sometimes annoying, I feel like the office staff does the best they can. I never felt hesitant to visit them with questions. They were always prompt, courteous and professional. Especially Adriana - who I dealt with most. She was even attentive to me by email; which I appreciate because I dont have the time to call all the time. I enjoyed my stay here and interactions with them. I never felt picked-on or called out. My neighbor was a nuisance but that had nothing to do with management. They tried to mediate as best they could between the two of us and I appreciated that. Parking was horrific but the complex stayed at full capacity so, what do you expect? I wished they had more visitor parking but overall for price, space and the condition of the apartment - I would move here again. Thanks for a pleasant experience."