Taco Bell,

760 Carlyle Ave, Belleville, IL 62221, United States

"This is the third time that they forgot something in my order. Maybe due to the fact that the drive thru are preoccupied with their cell phones? This is the worst Taco Bell in the area. Always messing up the orders, the old lady who worked Saturday night I believe she was HORRIBLY RUDE. She refused service in the drive thru and refused to give a refund for $42 of inedible garbage they tried serving. Is everyone there just drug addicts or incompetent? Either way this place needs new workers and new Management. Until this happens this place will continue to go downhill."

"No frills restaurant that clearly places a priority on their drive-thru. I went inside this restaurant, I was the only one in there & it took them almost 5 minutes for them to even acknowledge my presence. They still insisted I use the kiosk which I didn't even see when I walked in. Food was good though."

"Had a real big order 45 dollars worth waited about 35-40 min just to given get the food. Got home to discover that we was missing 3 soft tacos, called the store and the manager wanted to argue with me telling me that he made my order and everything was in my bag...clearly not what kind of manager would argue to a paying customer? Completely unprofessional and I will not be returning to this store...score 4 out of 10"

"This is the third time I’ve come here and after waiting in the drive thru for over 5 minutes, then told they don’t have any cooked beef! Like how!!?? It’s absolutely ridiculous. However, decided to order chicken chalupas and chicken quesadilla and it was cold and sloppy; while taking the orders they’re laughing and talking inappropriately. I can’t believe this is how this Taco Bell location is run. A complete disappointment!!!"

"Forgot a food item in drive through. Went inside gave the order taker 5 minutes because busy. Other workers just looked at me the whole time. Finally was able to get her attention with a quick whistle because words weren't working. Immediately acted rude af no one apologized then i heard her making remarks about me to her coworkers for the whistle. Idk why they are all so ghetto now. Heavy negative atmosphere. Cannot file complaint to corporate because their select a state is broken which they most likely know. Avoid both taco bells in Belleville, with the carlye one being the lesser evil."