Mueller Flats Apartments
1071 Clayton Lane, Austin, Texas 78723
About the Mueller Flats Apartments
Mueller Flats Apartments is a modern and stylish apartment complex located at 1071 Clayton Lane in Austin, Texas. Our convenient location offers easy access to downtown Austin, major highways, shopping centers, and dining options. Our apartments feature spacious floor plans, high-end finishes, and top-of-the-line appliances. Residents can enjoy a variety of amenities including a fitness center, swimming pool, and outdoor grilling area. With a friendly and professional management team, Mueller Flats Apartments provides a comfortable and enjoyable living experience for all residents.
Photos of Mueller Flats Apartments
1071 Clayton Ln, Austin, TX 78723, United States
Opening hours of Mueller Flats Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Mueller Flats Apartments
"The regional manager, Sean, would not allow me to pay one months worth of rent and the deposit as customary for leasing an apartment. Sean wanted two months worth of rent, two months worth of internet, and the $500 deposit because I was staring my new job two weeks after the first of the month. With the ridiculously high application fee of $200 I would have been paying a little over $3000 to move in. Despite me having a good credit score, a reference from my current leasing manager, paystubs, and W2s he demanded that I send him a banking statement to “see” if he could change it. It was very intrusive, rude, and excessive. On top of this, he wouldn’t talk to me on the phone so I was forced to email him back and forth. It was very frustrating. He didn’t care that I was driving 1000 miles out of state to find an apartment either. My interactions with him destroyed the trust I originally established with Shelby. The woman I worked with originally was Shelby and she was outstanding. She was extremely attentive, kind and communicative. She didn’t mind calling me to give me updates and she should be a manager."
"ZERO STARS! Rented an apartment that was roach infested, pee smelling, dirty carpets, and the plugs didn't work. I would go to my car and I would see muddy hand prints on my windows. Please watch out for the neighbors because they're very loud, rude, and they're thieves! Me and several others have had our packages stolen from our porch. The walls are extremely thin and I would hear bumping every night. Don't let the price or the pictures fool you. Stay away from this place."
"I have not had an operational shower to where I can safely bath myself or my dog 4 months now. The apartment complex acts like I am fabricating stories about the appliances that do not work in my apartment. My refrigerator has ruined gallons of pumpkin puree that I Home roasted for pies that I sell. This refrigerator and freezer is made hundreds of dollars in my food go bad continuously over the months. Garbage disposal is old and continually gets stuck. My dishwasher is obsolete and dangerous. The apartments are dirty to say the least. The hot water issues on the property are a joke to say the least. I cannot shower longer than 45 seconds with it holding a temperature without his switching from scalding hot to freezing cold. Doesn't matter if I touch to touch the nozzle or faucet to just anything at all it just changes out of whim.. the water that comes into my apartment is unreasonably hot! When I say scalding yes it is burned me many times! I could go on and on but all I really wanted was a safe place to live where I could view out the people in my door and not have a fake one screwed to block the old hole because they didn't feel like installing it properly. On top of just a simple courtesy that I work at night and sleep during the day please try to work around my schedule instead of promptly showing up at times that I am sleeping for months and acting like it's a problem. I really didn't appreciate being screamed out from a stairwell from an apartment manager yelling at me that they're going to request a non-renewal for my lease while they left and I did not have an operational safe place to live. My think was not working currently which it never has really been sanitary or safe to use. And my refrigerator was not working that day on top of my shower wasn't even giving me hot water at all whatsoever. They have allowed leaks in my bathroom to where I've lost up to 40 gallons in one weekend of water. No offer to give me discount on my water bill or help me pay it at all. I could go on and on but I guess that's enough for now"
"I moved into Mueller Flats late last year and have enjoyed my stay! The complex is well kept and the community is mostly quiet and people mind their business but are friendly. You really can't beat the price for the space you get in Austin these days.. no place is perfect but the office staff and maintenance crews are quick to respond to any questions and resolve any issues I have. Shelby at the front desk is very kind and sweet and always takes the time to answer all of my questions!"
"I filled out the application & immediately got a call back, the staff was very friendly. Shelby who is a representative of Mueller Flats assisted me in my process & was even there on a Saturday afternoon to pass me my keys & she also gave me a welcome gift. A few days later she checked on the status of how I was doing! Great place, Great customer service! Thank you guys for being prompt & professionals."
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