Sleep Inn Lancaster Dallas South 3508 Interstate 35E, Lancaster, TX 75134

"The front desk lady was really nice. Nice room very comfortable bed. Close to I 35 so there was more freeway noise than we would have liked."

"I stayed here while going to school,the staff is the best ,the place is spotless,the lady whom looks after morning breakfast, should be mentioned all by herself,she is amazing for what u offer.she keeps ur dining area spotless n keeps people whom are not sanitary from keeping there hands off the food ,hats off , especially when there a repeat offender.obiviousy other staff older gentleman.hats off to your young lady for ur vigilance.yoyr employer should be greatful for having u work there"

"Worst customer service and front desk. Made a reservation at this place and they would not answer the phone. Called since 10pm to let them know I was showing up late. They disconnected the phone so they wouldn't answer the calls (yes once i got there called the phone and not a ring and made sure that was the number and it was.). They canceled my reservation because I got there late but also called priceline to call them to let them know and they also could not reach them. I called comfort inn who owns these hotels and they could not help, they found another room some place else but they could not give me the room for the canceled room at this other location. Also they also could not reach the people at the hotel they called and called and no answer even they could reach the front desk. Just the worst service ever."

"This was by far the worst hotel I have stayed. No towels due to shortage according to the housekeeping staff. Some of the service staff was rude and unprofessional when asked questions regarding hotel. Staff is unhelpful and quick to handoff the problem to the next person because they are leaving for the day. Breakfast was not even breakfast, it was old biscuits, bacon and one option for cereal. Recommend not to stay at this hotel."

"I first noticed they had a security guard walking the premises and they had large screens showing cameras throughout the hotel and that made me feel very safe. The beds were comfy, and had nice marble bathroom counters that were beautiful. I loved the small fridge so I could keep colds beverages in the room. The location was easy to find and I had a great stay. I had even called a few times regarding my reservation and they were always kind and helpful."