The Patten West Apartments

"Living here around a year and it has been the best apartment we’ve ever rented! Couldn’t be happier with the location and the staff! The property manager Janel has taken care of any questions or concerns we might have had immediately. The maintenance team is outstanding as well always on time and quick with services!"

"Janel Patterson has been an invaluable asset to The Patten West Apartments. She is a true professional, direct, business minded, and gives great service. I value the time we have worked together and would recommend her services for all your residential leasing and corporate needs! Thanks again for all your hard work!"

"I have lived at Pattern West for 10 yrs but it wasn’t called that when I first moved in 10 yrs ago it was Hillside Villas. The managers have changed reins for at least 6 times since I’ve been there. My experience has been good & rocky but overall it’s been great. I’ve had great managers over the years but Janel Patterson has been far most the best. Since the first day I met her she was about “BUSINESS “ let me say that again “BUSINESS “and making her residents feel at home . Her heart is so big she listens to you intently and once you are finished she gets right on the problem while you are sitting in front of her. If you leave her a message or email she will return it if not that day but definitely the next day. Janel is an awesome manager wouldn’t trade her for nothing wish more managers were like her she has definitely made me feel like this is a great place to reside. The other staff are great as well polite and courtesy. So please stop by Pattern West you want be disappointed greeted with the upmost respect. Janel is awesome"

"Janel and her staff are wonderful! I've been here 4 years and she is the far best manager I've experienced living here. She truly cares about her residents and goes above and beyond to make us happy. She called me one night at 730 pm to discuss my issues. It was time for me to renew my lease. Due to all the problems in this unit and lousy dismissive management before her I decided to give my notice. Janelle asked me what could she do to make me happy? I explained if she could transfer me to a better unit without all the problems in this unit I would sign another lease. She so did such a great job getting our water back on after this latest freeze. 4-5 days with multiple plumbing companies."

"I recently had an experience at Patten West that truly showcased the outstanding commitment and professionalism of the management, particularly that of the manager, Janel. I encountered a pressing issue in my apartment involving water leaks. Not only was the response to fix the problem prompt and efficient, but the level of care and vigilance that Janel provided was truly above and beyond. For the past four days, she has been meticulously monitoring the situation, ensuring that the leaks were addressed and managed properly. Her dedication was so profound that I even noticed her on my security camera in the middle of the night, checking for leaks and proactively shutting off the water to prevent any further inconvenience. This level of service and dedication is rare and highly commendable. Janel’s proactive approach and her commitment to not just resolving the issue, but also ensuring the comfort and safety of the residents, is a testament to her exceptional management skills and her genuine care for the community here. I am immensely grateful for her swift actions and continuous monitoring, and I believe such dedication deserves recognition. Janel, and the team under her management, have truly made this a great place to live. Their hard work and dedication to service have not gone unnoticed, and I am proud to be a part of this community. Thank you, Janel and the entire management team, for your exemplary service. Your hard work and dedication significantly enhance the living experience for all residents."