Retreat at Barton Creek

"Decent place - nice access to trails and beautiful pool. The maintenance staff come same day when you file tickets. They do have some minor issues - homeless going into the pool to cool off in the summer and recently, my packages were stolen and had plenty of cameras but said: "To obtain any footage, a police report is necessary, along with a subpoena from the Austin Police Department to the vendor responsible for handling the camera footage." That's just bad customer experience, really a fricken subpoena to find out who stole my packages?"

"I’ve lived here for a year and have really enjoyed my experience so far! I experienced an unfortunate flooding incident early on that was outside of my control and the office went above and beyond to make sure I was placed in a new apartment and handled everything fairly and generously. Denise & the other girls in the office are the absolute best! Denise & Amy were so helpful to me when dealing with moving units etc. and I always enjoy walking into the leasing office and chatting with any of the staff. They are all warm and kind. The pools and other amenities are great too. Also - in my experience maintenance always comes within 24 hours and works to solve the problem"

"This is a great place to live for many reasons but above all, Amy and Denise from the management team are dedicated to helping their residents however they can, they also run super fun experiences for residents to participate in! Their patience and care for the resident experience is what sets this place apart, plus the amazing maintenance staff being timely and thorough. Austin rent is crazy high so being able to live so close to downtown at this price and quality is next to none. Thank you The Retreat at Barton Creek for providing a great home!!"

"Lived here for a few years and really enjoyed it. Our unit had a few occasional issues but maintenance was always there same day and very helpful. The trail and pool access is also so nice! Definitely my favorite apartment I’ve lived at in the 8 years I’ve been in Austin! Even received an email / reminder months later letting me know my deposit check they gave me was never cashed out. Thought that was really nice. :)"

"Moved to Austin right out of college and have really enjoyed my experience so far. People are friendly, maintenance is quick, apartment is spacious. I got the partially renovated unit, which is fine it's a bit outdated but the location by far makes up for it. 10 minutes from downtown and is walking distance from stores, gyms, restaurants if needed. The pool is awesome, wish the hot tub was hot especially with the change in weather. The gym is a 5/10 it gets the job done but it could be better. Honestly, my complaints are small and I would give it a 5 if it was a little less expensive but overall a great place to live glad I found it, I would recommend to anyone. As far as the homeless go, I have not had any interactions I can speak of. I just would obviously not leave anything in your car."