Sienna Properties 9901 Brodie Lane, Austin, TX 78748

"Trying to get ahold of anyone from Sienna Properties. Would love to know the stats of me and my husbands application. I left messages on all lines through the phone number. Hoping we are able to rent the beautiful home we found. Would love a better contact number. :D"

"We found our Duplex and will receive our keys June 16th. We pray all issues are fixed that we found on May 30th"

"The good and the bad.... I have been a renter through Sienna Properties for a few short years. Though, I had some minor moments of frustration with them...the majority of the time was good. I don't have any major complaints with Eric or Tiffany or my home owner. Those are the main 3 I usually have to call for inquiries or problems. Today was the icing on the cake. We were scheduled to do a walk through with one of their Real Estate Brokers as the house I am renting is being put on the market at the end of my lease. Unbeknownst to me, I was stuck at the airport for 2 days prior due to bad weather and fell asleep as soon as I got home...only to wake up in a panic realizing that our scheduled walk through was minutes away. I texted the broker, moments before she arrived to see if she would be a decent human and push our time back. Her name is Toni Bondonzi she was completely horrible and unprofessional, threatening to charge me $75. if I didn't let her in. She wouldn't listen to me as I tried to explain my situation, she walked in with an attitude. When I told her about her rotten attitude, she shrugged her shoulders and pushed through the house without regard to my circumstances or respect for me. I asked her to leave and she refused and kept taking pictures of the house. I feel as if complaints like these are never taken serious, in house, especially when it's a complaint about one of their own. I am only posting for those of you who are weighing whether or not to use this company. My next stop is Yelp, specifically to complain about Toni."

"Had service techs come out to replace my AC unit. They not only replaced the unit but updated some of the ventilation work. They even updated the thermostat. It took them 5 hours to complete the job. But looks like they did a great job. AC is cooling great and I'm sure the newer model will be more efficient and save energy. Sienna has always been prompt to get things corrected in a timely fashion. Thank you Team. Robert"

"Horrible company to even try to lease with. Within less than 30 minutes they took my 120$, did a hard credit pull and denied me because in the ITTY BITTY FINE PRINT was a link for a pet application, regardless of the fact that my pets are SERVICE animals and cannot be denied based on their presence in accordance with the ADA. I was dismissed on the phone when asking for more information and a refund of my application due to negligence of information. I will now be filing a formal complaint with the HUD as well as the TWC and City of Austin Equal Employment and Fair Housing Office."