Sam's Pawn Shop

"I have been dealing with this business for several months now they have always been very understanding and very cooperative and easy to work with one of the best businesses that I have been into since I have lived in the Alton area"

"Absolute worst pawn shop I’ve ever been in. I’d rather go somewhere else and pay more, than deal with the disgusting lack of customer service that I’ve ALWAYS received from all the employees at Sams Pawn Shop. They treat people like they’re stupid and somehow below them. I completely support small businesses, but this one has to be the worst one operating in Alton… GO SOMEWHERE ELSE… you’ll get more for what you’re selling."

"Don’t try to sell gold at sams. They tried to offer me 150 for 5 grams and then tried to convince me that’s all it was worth with smug faces like I was crazy for knowing better. So I went to t&e in bethalto Illinois. I highly recommend taking gold to them, they didn’t try to get over on me and very kind to me. It took all of 5 minutes and he gave me a straight deal I walked out with $290."

"I've been knowing Sam and his family for a little over 30 years now.. their establishment is clean.. they're friendly and welcoming and very organized! They've always had whatever I needed and the prices are reasonable. Overall, I love the family and love shopping with them."

"This place tried to charge me $21.50 for a single pack of guitar strings which normally cost $6. Then asked what kind of a person I am when I said I should give them a bad review after being rude and unprofessional. When I asked if the price was a mistake they said no sorry we are a small business, then hung up while i was talking. When you walk in they'll ask if you're interested in something they will mark more off the tag price, so really they were asking $25 a pack. I support small business but that's not supporting local musicians by ripping them off."