Lowe's Home Improvement

"Beware. They tell you one thing, and delivery tells you something different. Now my stuff is half installed, and I have to figure out how to do myself. Manager dug heels in and refused to help. May never buy from here again. This whole delivery experience has been a disaster..."

"Got what I needed after going back twice. Sad to say but walmart curbside pickup puts lowes to shame. If you're handicap DO NOT use this location for curbside pickup as they will not bring your order to your car. They tried to sell me a product as new that was clearly used and returned. After getting a real new unit I realized they sold me a unit that didn't even have all the parts."

"I went in the store in the afternoon and wanted a quote for a water heater installed pricing. I know the workers should have a cheat sheet that their plumbing company will charge so he took my info so they can call me about a quote that's a weird way of trying to find out cost of people project so about 7 pm they finally call what was they doing from afternoon to evening just for a quote and he was so uptight about why I needed it to be replaced and then he was trying to schedule some one to show up I told them I need a quote like 6 hours ago. So lowes quit using cut throat contractors."

"What a terrible experience. Ordered fencing to be delivered on Wednesday. Tuesday, part of the order gets canceled. Wednesday afternoon I get a call to see if they can push my delivery to Thursday morning. I say ok since I don’t need the material until Friday. Thursday late afternoon get another call to tell me 270 is backed up can they deliver Friday morning. I said if you can guarantee that I’m your first drop off it’s fine. The lady says we can’t guarantee that and I won’t make you wait another day, I’ll make sure it gets delivered today. Thursday evening still no order. Check the website it says delivered. Call the store and they tell me my order has been delayed to Friday. I have a crew scheduled to start Friday afternoon and no materials for them to work with yet."

"This store is horrible, I bought a backpack blower that worked one time and attempted to return it. They wouldn’t accept the return, even though it was in the box with the receipt and looked brand new. I then went to a service center to have it serviced because it was still under warranty and the part has been back ordered for nine months. I posted a bad review to which Lowes responded, contact this number so we can resolve this issue. So I contacted the number and the rep hung up on me. So I called back and they said there’s nothing that they can do about it. So with fall coming, my $400 blower is sitting in a box in my garage. I would never buy from this store again, nor would I buy another Husqvarna product. If I could give them a -10 star rating I would."