Miller Properties

"Telluride apartment for less than a year. The apartment was nice and everything. They made unjustified security deposit deductions and never provided an itemized list. Also, delayed."

"Lived at a miller property for about a year. I can say its by far the worst maintained building ive ever lived in. It was infested with cockroaches when we moved in, everything was always breaking, & they charged us to repaint all the walls even though they were already stuffed and messed up when we moved in. I would never rent from these people again. All of them are crooks."

"I have lived at a miller property since 2019 and the apt is small, but I really liked the mom and pop style of management. I'll never forget that they didn't raise our rent once during the covid pandemic. Then, the inevitable happened...Rainier Management bought out Miller Properties and with them a whole new team of apathetic and downright cruel management. Currently, I am dealing with a situation in which my psychotic and potentially dangerous upstairs neighbor keeps trying to break into my apartment at all hours of the day and night, scaring me, beating on my door, and then covering up the peephole with his hand so I can't see that it is him. I called the police. They didn't do anything, shocker right? And I thought Jody, the property manager of Miller would care, but he essentially told me today that he did not. He also gave me the ok to write this scathing review after I asked him, do you want me to tell the city of Austin that Miller Properties does not care at all...at all...about the safety of their tenants. And in a very annoyed voice he said, 'Blake. Do what you have to do.' So I am. Because no one else will."

"I have lived at one of their properties for three years now and the management is simply amazing! They are all the sweetest most kind helpful people. If I need anything at all they get right on top of it very quickly. Great apartment as well, my neighbors are all really close too ❤️ highly recommend!"

"My first year at Duval Court was great. The management team was polite and quick to respond to any problems or concerns via phone and email. My second (and last) year was pretty horrible. Getting the management team to respond to emails was a chore, and maintenance requests took multiple prods and reminders before they were filled (or they weren’t solved at all, as was the case for a broken dryer that was broken for least eight months). A dryer broke during the winter storm and the entire complex was left with one serviceable dryer for over a month, and after repairing a pipe in the North laundry unit (again during the storm), residents weren’t emailed that that laundry room was for use again. I had to email and ask three months later, only to find that it was indeed open, even though a flyer remained on the door stating that it was closed due to repairs. And then, in June, something happened with the gas line, and a resident smelled gas in their apartment. That led to a nightmarish week. Repairs took four days (so four days without hot water because the gas line had to be turned off for repairs) and maintenance teams were constantly knocking on the door, coming in and out, without wearing masks and without the patience to allow for a minute before knocking again––even though they were knocking at multiple times throughout the workday when people were working from home because of the pandemic. It also took them two weeks to have carbon monoxide detectors installed in each apartment, as they had not been available previously, even though the complex has gas furnaces. And now, it has been more than a month since I moved out, and it has been radio silence concerning my security deposit. Management has turned over again, and no one is responding to my emails. Under current management, I would not recommend Miller Properties in the slightest."