Pizza Hut,

652 Carlyle Ave, Belleville, IL 62221, United States

"This Pizza Hut location is the best by far. They have the most dedicated employees and delivery drivers. I am always pleased when I order with this location. My food is always delivered on time and hot and fresh. I will continue to be a valued customer! Keep up the great work! Malasia is the most attentive and sweetest person I have had the pleasure of speaking with. She conducts herself with poise and professionalism while taking orders. I was also very impressed with Calvin. He took the time to make sure my order was correct and was patient and attentive while assisting me with my order!"

"On a few different orders I've been called to be told they were out of something and I've never been refunded or compensated in any way. This most recent order they called to tell me that they were out of steak for my cheesesteak pizza, so I asked for a refund, then a replacement pizza, then to have hamburger put on it and each time I was told that it was already in the oven. No effort was made to rectify the situation. My cheesesteak pizza came with only veggies. Absolutely unacceptable. Not sure why they were calling if it weren't for a replacement, but I was and have been dissatisfied with the customer service."

"I would rate lower than this ONE STAR. I ordered two large pizzas and it was literally just bread cheese and pepperoni. NO SAUCE!!!! I called the store and was told that it can only be remade. That they only allowed to put a certain amount of sauce on the pizza. I paid for delivery but was told to bring the pizza back and would have to pay for extra pizza sauce … long story short this pizza was dry as hell and I paid damn near $30"

"Update ! Calvin the “assistant” is very rude and has horrible customer. Doesn’t fix the problem and he didn’t make my pizza correctly but argued with me that he did ! Worst Pizza Hut ! But the only one in my area. They never put enough toppings inside the melts !! I usually don’t have issues with this location. But yesterday and today I was very disappointed. Thursday they did my food wrong and remade it with NO cheese, now They didn’t put any cheese on my pizza both days .. smh. They basically cooked crust . You can tell by the brown spots .. smh"

"Pizza was burnt. One had hardly any sauce. The wings had hardly any sauce. Won't be back. Will drive farther to a different store. Tried contacting the store to let them no the issues and they out me on hold for 20 mins"