Burnet Flats Luxury Apartments

"Everything is great, from floor plans, to amenities, to parking, and rental rates. Only reason I am giving 4 stars is because the unit has “wired wifi connection” available in every room, but not set up. Have to set it up myself and pay AT&T $100+ to set it up in the unit which the apartment does not cover. Doesn’t make sense why I’m paying to fix the unit that I’m only renting? Other then that, everything else is great! If you don’t need wired internet, then the review is 5/5 stars!"

"Had a tour of this apartment not too long ago with Bianca and I absolutely loved it. The staff was so energetic and friendly and the community was as beautiful, I really loved the location with all the food and shops near by. My lease is ending soon and I will definitely be signing here when it does!"

"I highly recommend Burnet Flats for the amazing property management team, the central location on Burnet Rd, and the spacious floor plans. Bianca has been doing an amazing job in maintaining/improving Burnet Flats and her positive attitude and willingness to help is all you’ll need to have a pleasant stay at this property. 10/10 recommend!"

"Just moved in a week ago and the experience has been great. Starr has helped out a ton to find the right apartment in the complex. Even when small things came up, she was right there to help out quickly. So far the apartment itself has been amazing. Great living room space, bedroom layouts work well for my needs, with no major maintenance issues. Close proximity to so many great restaurants, HEB or markets, and even can get a quick haircut across the street. I'm going to enjoy living here."

"Moved here after touring and taking into account the things other people had mentioned in previous reviews. My experience in the first few months of living here has been great. Move-in was smooth and small cosmetic issues were addressed within a few weeks of move-in. You're paying for the location of this complex over all else. The interiors are NOT "condo" level as they advertise, the doors in the apartments are builder grade doors as is the molding and everything else. This is not a bad thing, I would still consider this on the high end of apartments, just don't think you're getting luxury high end finishes. Regarding some of the reviews I've seen, the management in the front office has been nothing but helpful. Some people don't like Greystar, but they are a national management company and have processes in place unlike smaller companies. Leasing office jobs are rarely long-term, so yes there is going to be turnaround. People who complain about this don't understand that job description. I've never seen any vandalism or theft in the parking garage--I will say the front office staff told me NOT to use the bike room as they are constantly dealing with theft, so be aware of that. The amenities are nice, rooftop deck is great. Pool is small and DO NOT get a pool view apartment as the property is dealing with a pigeon issue. They are trying their best with netting and bird spikes but still something to be aware of. The dog park is nice, does get muddy when it rains but overall one of the larger ones you'll find in this area. I can hear my neighbors drop things above me, but I would not say it is abundantly loud, to be expected living in an apartment. Lastly, I'll mention the water pressure is low in the kitchen sink which was mentioned in reviews, but overall everything else is normal. Overall, the complex is safe, relatively clean and most issues seem to be dealt with as soon as possible. You're ultimately paying for location to live here and some "nicer" apartment features, but by no means comparable to a new building that has under cabinet lighting or high end finishes. I'd tell a friend to tour here and check it out, so I feel confident enough to leave this review. I would take other reviews with a grain of salt, worth a tour and consideration. One last thing to consider is this is a SMALL complex overall, so with fewer residents and units comes a faster turn around for issues and higher attention to current residents."