Harris Health Pasadena Pediatric and Adolescent Health Center 3925 Fairmont Parkway, Pasadena, TX 77504

"Staffs and nurses are friendly and welcoming, but the doctors forget to discharge you and have you wait extra hours to be released"

"I did not know this was a “learning clinic” until I was told by one of the staff. Understandable how sometimes they’re not knowledgeable on certain things and always double check with someone else. Other than that staff is really nice"

"So first they called me this morning to tell me my sons appointment was being moved to their pod site whatever that means, and then called an hour later to tell me that they dont have any vaccines there."

"Nothing but good things to say about this place! They always make me and my son feel welcome,especially when he isn't feeling very well and under "the weather". Just make sure to wear your mask when you enter here or they can provide you one,and bring a jacket because it IS cold in here lol."

"I was waiting for the call they usually do about our visit and input, but never got one so I will do it here. I was not pleased or satisfied with my childs visit yesterday. I've never had an issue with the Doctors on the contrary very kind and understanding, and explain things very well. I've been bringing my kids here for years. Yesterday the Doctor made me feel as if I wasn't a very good mother by a comment she made. I brought my son in for pink eye which in fact is what he had but for some reason they insisted on doing a Covid test ( which I would agree if he had any symptoms). I explained to them that on other visits they had done them (because he had symptoms) and he was terrifed of them. He has always come back negative. So I said no thank you but I will do a at home test. She seemed to get upset after that and while touching my child forehead she said "he's warm are you sure he doesn't have a fever?" To which I told her that while entering the clinic they took our temperature and while entering the room they took it again to which he had no fever. She then asked my son (4 year old) if he wanted to do a covid and he said yes. He's spanish speaker and doesn't fully understand English yet so I asked him in Spanish and he then knew what I was talking about and said no. I was upset that she asked my son when I had clearly said no about 5 times. I felt like she wanted to make me say yes from how many times she insisted. I will not give a bad rating because of one bad experience."