Serena Woods Apartments
2800 Hirschfield Road, Spring, Texas 77373
About the Serena Woods Apartments
Serena Woods Apartments is a premier real estate agency located at 2800 Hirschfield Road in Spring, Texas. Our luxurious apartments offer a peaceful and serene living environment surrounded by beautiful wooded areas. Our community features top-notch amenities such as a sparkling swimming pool, fitness center, and clubhouse. With spacious floor plans and modern finishes, Serena Woods Apartments is the perfect place to call home. Contact us today to schedule a tour and experience the ultimate in upscale apartment living.
Photos of Serena Woods Apartments
2800 Hirschfield Rd, Spring, TX 77373, United States
Opening hours of Serena Woods Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Serena Woods Apartments
"This place is very horrible I wouldn’t recommend anybody to live her my friend was living here and it was horrible she was paying rent and I had them come to my house because they don’t have no insulation no hot water rats coming from the light fixture roach infested they had mold in her apartment to where it was causing her and her kids to get sick they were in and out of the hospital due to the mold in there the ceiling was caving in and they only put a piece of would I helped her moved out we went back to get the rest of her stuff and the maintenance men were eating the food she had on there they had raccoons in the wall they had spiders biting the kids fleas In the apartment and all they do is lie and say that the work order is done and it’s not I would sit to her house for hours and wait on them to come fix the work orders they would come in and leave the management is bad as hell they not professional one bit cause I called and they were rude all they did when she moved out is paint over the walls so don’t waste yall money living here everything was painted over they were getting sick from the moms have lab results from it"
"TERRIBLE APARTMENTS. My car got broken into twice and both times the camera footage couldn’t pick anything up despite the fact that my vehicle was parked by the camera. The front office act clueless and never want to help anyone. The actual units are terrible not worth what you would be paying to stay."
"Well I'm reading through the reviews and for outside animals too be able to get into your apartments is crazy..To offer a gym that hasn't been open in 6 years is also sad. THE company that owns these apaerments must live out of state. I appreciate. Reviews because they say what the apaerment management is not going to tell you. People don't care about quality anymore its about getting a pay check.. I want be attempting to move here but I will look into who is the company that own these apartments. Thank you for the reviews"
"Maintenance is GREAT! Very nice and on time responding to work orders. My only problem is the RATS! My mother is elderly and can’t do much for herself, so it is on me to keep everything nice and clean. Absolutely no one should have to live this way and reading other reviews, it seems as though this has been an ongoing issue FOR A VERY LONG TIME, so what exactly is going to be done? It really hurts to see the snobby responses from the property management and owners. That shows you the kind of customer service that you will be receiving if you decide to move here. My mother has only been here a few months and her experience with Astrid is something I wouldn’t wish for anyone. The apartments have potential but management and pests are ridiculous. UPDATE: The rat situation is so much better so thanks for that! ESTEFANY “Asst. Manager” is extremely rude. The service is getting RIDICULOUS and absolutely NOTHING is changing aside from Astrid being a lot nicer than before, so that is well appreciated. On the other hand, “Stephanie” is back and had negative things to say about former asst. manager Clarissa, who has been gone for a while now by the way, and the way Stephanie spoke about her is extremely unprofessional. I see that my review is the only of all that has not had a response so again, that shows A LOT. My mother is not a complicated or problematic resident so this is coming from someone who hardly has encounters with the office but when we do, they are horrible. The last thing is the gym is closed and according to another resident who has been here the last past 12 years, it hasn’t been opened in about 6 YEARS. Again, the apartments have potential and maintenance is great. However, the customer service is terrible and can use assistance in changing."
"Please do not move here The property manager does not wanna fix the buildings and due to the fact that we stay close to a wooded area, they have thousands of wood rats, raccoons, and other pests that live inside of the buildings and I do not want to fix the buildings up so they continue to come inside of people homes where they have children and pets.I’ve been staying here for almost a year and the front office has been always giving me excuses on why they haven’t fix the building. It’s a nice complex, but I don’t pay my rent on time to be dealing with pests I will post videos and pictures soon"
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