Carter's Coffee Bar 3815 Maine Street, Quincy, IL 62305

"Ridiculously SLOW service is the summary of this review. I'm from out of town and wanted to try out this establishment for the 1st time. Upon turning off the road I noticed a car on each side of the building at each window. It didn't seem to be clearly marked (or at all) which window to pull up to so I picked one. There was a vehicle already at the window that appeared to be paying. At eight minutes from when I pulled up, the same vehicle was still waiting at the window. I wasn't running late but didn't have 15-20 min (by the time I probably would've gotten my coffee) to spare just to get a cup of coffee at a drive-through-modeled coffee place. I left as I could've parked, walked into Starbuck's (would rather support a "smaller" business though), and walked back out in a shorter amount of time than it was taking this place just to get me up to the window to start my order. When I'm back in Quincy I might try this place again as I realize this was just one experience. Hopefully I can add more stars if I try it again."

"I never have any issues at Carter's they all work so hard to get you exactly what you want and are so patiently willing to help you find something NEW to try! My entire family enjoys coming here! Also the points system is amazing as well."

"This place deserves five stars and I have no idea why it doesn't have them. All the coffee and lotus drinks are amazing. This is NO way to go wrong. It's impossible. There is, or at least was, a small problem though. I haven't been to the original location in a while, but it used to take a long time to get through the line because there were so many people that wanted coffee. It might still be like this, but I don't really know. If it's really busy, just go to the other location. It probably won't have as much people."

"The service was great, and my snickers iced latte was delicious, however, the cup was entirely filled up with ice. It’s the kind of ice cubes that take up a lot of surface area, so I think there was actually only a few ounces of liquid in my drink. I probably gulped it down in under a minute. It’s a great way for the business to save money and cut costs, however, it’s a waste of the customer’s money and ruined my first experience there."