Legacy at Cypress

"So for starters, I've been a resident here at The Legacy Cypress Community for a little over a year now. 1yr and 4ths to be exact. Getting approved with my rental background was a breeze. Over 4 other properties had denied me and I was loosing hope. I had actually forgotten all about inquiring about this property until one day I got a phone call from a previous leasing agent (Brandon). At the initial time of the phone call, I was so down with all the denials to where I told Brandon I'll just wait until I'm able to fix my rental history. Brandon replied with "just come in and view the unit and we will go from there. I was not feeling this at all. I took a deep breath and met with Brandon on that same day. I so the unit and still was not sure about filling out any application. Brandon insisted and I did just that. At the time the property had this wheel of fortune wheel which allowed future residents to spin and whatever it landed on was an incentive for the resident. I landed on ' waive administration fee'. Lucky spin huh?! So the odds didn't feel so against me at the time. After a week of reviewing my application, the community offered this program which allowed me to get approved under the conditions that I pay and additional 94.99. a month for 1yr. I was so EXCITED!!! When it was time to renew my lease, the conditions was not recommended anymore due to me keeping up with my end of the bargain. Fast forward.... So I renewed my lease in the month of October and unfortunately was in a bad car accident Oct.28. That car accident left me without a job for about 2mths. I had just enough money saved to pay all of my November bills and half of my December bills. In the month of December I was only able to pay half of my rent. According to the lease agreement that I had signed, I was still charged late fees which was understandable. Every week I was going into the office explaining what happened to the manager (Courtney). She sympathized with me all the way up until February when she had no other choice but to file 'eviction' on me. Now in the month of December I was still making payments of 150.00-250.00 every week to show that I'm trying my hardest to not be 'evicted'. I believe those payments was the key to the community not filing when they should which would had been in January according to the law and the lease agreement that I had signed. When the eviction was filed I owed a little over 2500.00. By the time court arrived I owed 3900.00. We all went to court and the judgement was granted to the property which means I have x amount of days to vacate. Since Courtney knew my situation, both her and the other manager (Keely) supported me the whole way through even after eviction. Now by law once the judge decided on the judgement, the property didn't have to take my payment. Instead the community decided that if I pay what I owed (3900.00) plus March rent then they will allow me to stay!!!! Im here today to write this review because things happen. We as people kind of focus on the bad things. I want to let you know that Im blessed and very happy to be here in this community with these great people. The residents here are all nice and cordial. Every time I need something fixed, Im never waiting weeks. My apartment unfortunately has flooded twice due to residents not reporting problems as soon as it happens. Both time maintenance has been there for me at 2am and 6am. I NEVER HAD TO WAIT. The property not only fix the problem but also any water damage to walls, toilet, etc....PERIOD POINT BLANK, I LOVE IT HERE!!! I Know you would too!!!"

"10/10 would NOT recommend here. Ever since the new management took over, this place has become a joke. They want to start charging you for a delivery service that YOU DONT EVEN NEED OR USE, for security that doesn’t goes around except for once every several months, and now they want to charge you to park in front of your own building that you already pay an arm and a leg for. Cars are constantly being broken into or having their tires stolen, police activity has gone up significantly since 2020, there was already a murder on this property. And the front gates are left open more often than not. Avoid this place and don’t buy the 5 star reviews, they bribed the community to give it a good rating."

"If I could give zero stars, I would! I've been here for 3 years now and as soon as we got a new management team, my car was broken into. The gates seem to always be broken and the office seems to always be too busy to answer the phone. I requested more cameras and security and they responded with a car that drives around with flashing lights one time per evening if they come at all (I've only seen them once), but no communication back to me about my vehicle and my family's safety. 5 months later, my car is broken into again with the same situation, broken gates and low security. I even parked right under a floodlight that would have given the cameras I was hoping would be installed a perfect view of the perpetrators! I'm still waiting for a response back from the apartment but I'm almost 99% positive that nothing will be said or done besides putting a bandaid on the situation. They do not seem to care about the safety and wellbeing of the residents and the people who work in the office are rarely available and willing to help, they also messed up my lease agreement, so I definitely do not recommend living here!! Very unprofessional!!! Find an apartment complex that values safety, honesty, and whose staff/owners do what they say they will do!!!! (Also, the new color they painted the buildings is very ugly and unfinished. The pool always looks and feels unswimable. You have to look out for dog poop every time you go outside. Lastly, they don’t stop the theft and vandalism at personal vehicles, so you’ll have to put in extra effort to look out for all your things!) Attached is a picture of the only two gates on the property which have been broken and sitting open for the past few days. Not a very good deterrent for crime."

"JOSHUA (the leasing manager) IS AMAZING! Y’all we just went to look at the apartments but he’s already making it feel like home. If you want to live somewhere with community vibes this is the place for you. Pet friendly. Family friendly. Even the people we saw throughout our tour were friendly and welcoming. They even do things for tenants like decoration contest and movie nights. The price is great, special are ran constantly and the apartment are nice and renovated. If you’re looking to move you should definitely check this place out."