Taco Bell 201 Maple City Drive, Monmouth, IL 61462

"I don't know who trains people at any given taco bell, but there isn't one that can cut a quesadilla!!"

"It seems like the crew only cares about their conversation with each other. Sure, my order was right. I watched one of the employees (heavy set guy in the pictures) throw orders on the table by drive-thru. I also watched the same heavy set guy lean up against the counter that food is prepped on. I don't know about Illinois but leaning up against a counter that food is prepped on is a MAJOR health code violation. The same heavy set guy did not honor the fact that my order was for here either. Instead, he put it in a bag. Sure, I was gonna ask for a bag but that's NOT the point. The point is that I asked for it to be for here and it was put in a bag. It doesn't matter if you work in fast food or not, following directions is EXTREMELY IMPORTANT! We won't discuss the language out of all THREE of these employees or how much they were belittling other people in other establishments..."

"Great food. Great staff. This was two years ago....now???? Not so much. I work 16-18 hrs a day between working at subway and Smithfield. When I leave Smithfield anywhere between 1-2 am I'm tired and dreadfully hungry. Other than gas stations taco bell is the only thing open. I go here every night and order the same thing to take home and share with my kids. Other than refusing to bag my friend and my order separately the orders are usually right and their decently fast. Two days ago I decided to switch up my order and instead of getting 8 Doritos locos for 17 it would be better to get a party pack with two of them being Doritos shells for the same price. Well I only had 10 tacos. I go in the next night and order the same thing and let them know they forgot two of my tacos, they ask for my receipt, and correct my order and give me my new order. Check out my pics and see how they made the two they forgot. I don't care about the customers who try and get free food. I'm not them... I spend on average 15-20 bucks a night on a little bit of fast food because money is NOT an issue for me. It's the principal. So the way you made my tacos was immature and sad. I bust my butt to earn my money and I didn't appreciate it at all. I tried to be nice in the drive and even apologized like it was my fault and that's how you do me? Did you think it was funny? I'm cool on going back there. I'll go home and just make my own. It's getting harder and harder to find good service. Look at the pic of the first box I bought. Does that look like 12 tacos??? Then compare the two to the ones that were made the right way. I know they did it because in their minds they didn't forget anything but newsflash you actually did. And I would've dropped it had you been decent about it."