Tire Tracks - Rockford,

3119 11th St, Rockford, IL 61109, United States

"On 1/16/24 I called to get an appointment and I wasn't expecting it to be the same day. I was a little spectacle when the front end female said they do a thorough look over the vehicle - I said please don't add any fluids (I'm very pick what goes in my car). She probable thought I was rude or crazy lol. Over all I was very pleased with my visit and was not expecting such great service (they even cleaned my windows for me). I will be back again and very much recommend this place for sure. Thank you guys for an awesome job!!!!"

"Their service was greatly appreciated. We were about 2 hours into a 5 hour trip home when our vehicle went into the dreaded “limp” mode. The auto parts store next door said they could not help, didn’t even try, but suggested we go next door. Tire Tracks was busy and didn’t have a bay, and we obviously didn’t have an appointment, but did take a scanner out into the parking lot. The issue seemed to have resolved by turning the vehicle off and back on. We took a short test drive then came back so they didn’t actually perform any service to the vehicle but gave us the confidence to go ahead and continue heading home, and did so for no charge. Danielle at the front desk was very friendly and told me the guy’s name that came out to look at the vehicle but I, unfortunately, have forgotten. They could very easily have taken advantage of us so I appreciate their integrity and honesty."

"THEY WERE VERY EASY TO WORK WITH AND SET UP OUR INITIAL VISIT TO THE 11TH ST LOCATION IN ROCKFORD, IL. PRICES WERE GREAT AND THEY TOOK CARE OF US AT AN OUTSTANDING LEVEL. THE CUSTOMER SERVICE WAS SUPURB. I WOULD TELL ANYONE TO GIVE THEM A CHANCE. GREAT FOR INDIVIDUAL AND EVEN BETTER FOR FLEET WORK !!"

"It was a great experience All the way around. Everyone was so helpful and I love how we get full reports with pictures etc telling us the items that need work. They are not pushy and are very professional. I will always use them in the future. Caleb and all the staff were very helpful and answered all of my questions. Very very pleased"