Cobble Creek Apartments

"Helped a young man move into his first apartment. It was the least expensive apartment in the area. At first glance, it was fine but upon inspection, many shortcomings were found. We made a list of things to give to management. It is an older apartment complex but in a convenient part of Tomball. Parking spaces are limited close to your rented unit. The owners should do a better job of upkeep and maintenance. It was acceptable as a first time apartment if the list items are fixed."

"I recently had the pleasure of living at Cobble Creek Apartments, the application process was prompt and easy to pick the perfect apartments for your needs through their website and apply. I was impressed by the exceptional level of service and attention to detail provided by the management and staff.The apartment was clean and beautifully designed. The layout was spacious, with high ceilings and large windows that flooded the space with natural light. The interior finishes were modern and stylish, creating a comfortable yet sophisticated atmosphere.The amenities offered were outstanding. There was a well-equipped fitness center overlooking the pool and waterfall. It is very relaxing and quiet a nice place to tan, swim and read a book. One aspect that stood out to me was the excellent maintenance team. They responded promptly to any issues or concerns I had throughout my stay, ensuring that everything was always in working order. It gave me peace of mind knowing that any problems would be addressed quickly and efficiently.Another highlight was the location of the apartment complex. Situated nearby numerous and conveniently by restaurants, shops, and entertainment options. The neighbors are very friendly and quite with no public disturbances. I feel very safe in my apartment complex.Lastly, I must commend the friendly and professional staff who made living in this apartment truly enjoyable. They were always available to assist with any questions or requests and went above and beyond to create a sense of community among residents through various social events. Overall, my experience living at Cobble Creek Apartments has been a great one in every way possible. From its lovely design and amenities to its prime location and exceptional service, I cannot recommend it highly enough."

"These people are incredibly heartless and very difficult to deal with. I work for a company called Top Notch Turf (TNT) My company truck broke down, So we sent it to the shop and I took one of our other company trucks home. Same company wrap on it and everything. Even used the istall app to register it in a guest parking spot since I was unable to get in contact with the property manager. Flash forward to less than 24 hours later and the truck was towed. I do recall the app being very difficult to navigate and definitely seemed sketchy. Anyways, I went to the office to try and figure it out and possibly have the fee waived to get this truck out but, instead was met with a an “oh well too bad”manager who couldn’t even tell me the name of the tow company or how much THEIR fee was… Afterwards she began to berate me and told me to get out of the office. I am now down $360 AS A RESIDENT. I’ve always tried to be easy to deal with as a tenant and this is what I’m met with. I am absolutely DISGUSTED. I have literally been robbed by the very place I call home. The impound lot agreed that something is not right with this situation."

"An awful place, I deeply regret moving out of my old apartment. I'll list my problems in the order that they occurred. TL;DR, this place is wretched, and while there are places where you can live decently at this price point, this complex is not such a place. Firstly, when I came to pick up my keys to move in, the apartment was not ready for me. The coax cables were not functional. The key that they provided me did not work. I had to go to the office to have them lock and unlock my door for me (apparently the office had working keys? But mine did not work). During the application process over the phone, I agreed to add a washer and dryer to my lease, but the apartment I rented had no laundry connections. Thankfully I was refunded what I had paid, but only after three months of bringing the matter up with the office. Secondly, the apartment's condition was terrible. The patio's wood fence was falling apart. The carpet was filthy: see the attached picture of my vacuum cleaner after I vacuumed the bedroom and walk in closet (probably 250 sq ft total) (dollar for scale). The bathroom was unusable as faucets and fixtures were still covered with paper to protect it from the paint that was still drying. Garbage and packaging from appliances was strewn around the entrance and the hedge outside from the patio. Hot water was not available for the first few days that I was moved in (I think it bears mentioning that, in Texas, an apartment with no hot water is legally uninhabitable). The hot water remains an issue and is not of consistent temperature: without moving the temperature control, the shower water can change from lukewarm to uncomfortably hot. Thirdly, the place was infested with bugs, specifically ants and cockroaches. I happened to have some insecticide and had coworkers lend me bait for the roaches, so the issue was mostly resolved aside from some crawlies every now and again. When I discovered a gnat infestation, however, and submitted a request for pest control to pay my apartment a visit, there was no indication that they have done anything to help. Fourthly, about halfway through my lease, the tenants in the apartment above mine skipped town (honestly, good for them). But for whatever reason, the smoke alarms in their unit began chirping to indicate that they are lacking batteries. This would have taken me five minutes to fix if I had permission to enter that unit. I informed the apartment that I was hearing the chirping and that I was being kept up at night because of how poorly soundproofed the apartments are, but this was not fixed until the new tenants for the unit moved in two weeks later. Fifthly, the new tenants upstairs. They stomped, sometimes past midnight, and the office never got them to stop despite my complaints. Finally my car was (in my view, illegally) towed from the property's scramble parking for residents. The towing company had permission from the apartment complex to tow vehicles that were not registered with a certain app the complex apparently uses to track parking. I was never informed about the existence of this app, even when I asked the office staff about parking policy. The fact that unregistered vehicles can be subject to towing is never mentioned in ANY lease document that I signed. The parking section of my lease agreement and the accompanying community guidelines do not mention vehicle registration or parking permits at all. Reviewing my lease documents, I found as part of the application, I submitted a document with my name, my apartment number, and my vehicle information (including license plate number), so they HAD that information and should have known that my vehicle belonged to a resident. There was absolutely nothing I could have done differently based on what I knew at the time to prevent my car from being towed. The vehicles was released without charge, but I was never compensated for my time or the inconvenience despite requesting such. I requested that the landlord release me from my lease early without penalty, citing these issues. They declined."

"I've had the unfortunate experience of residing at Cobble Creek Apartments on two separate occasions, a total of four years spanning 2014 and 2017-2020, in three different units to be precise. My experience was far from pleasant and I write this review as a cautionary tale to prospective tenants considering this property. To begin with, my time at Cobble Creek was marked by an ongoing battle against roaches. No one expects to find a pristine environment upon moving in, but the presence of roaches in every unit I inhabited was a distressing start. Despite my diligent cleaning efforts, they would reappear periodically, suggesting a more systemic issue that was never properly addressed by management. A critical element of any living situation is the ability to rely on management for timely maintenance and problem-solving. Regrettably, this was a sore point throughout my stay. The most egregious example was the persistent issue with our air conditioning unit. Despite countless work orders, the solution was always a temporary fix that involved merely filling the AC and changing the filter. The same maintenance person, who finally recommended replacing the archaic AC system, was inexplicably fired a month later. The physical state of the apartments themselves left much to be desired. We experienced flooring coming up, a tub leak from the unit above us that resulted in a water-damaged bathroom ceiling that was never properly repaired. Instead, it was hastily covered up and left to develop mold, for which they outrageously tried to charge us. My interactions with the office were a constant exercise in frustration. Communication was ineffective and it seemed as if issues were never adequately addressed. Instead, they were quick to implement a new parking policy two years into my second lease, effectively monetizing parking spaces that had previously been free. Without any substantial improvements, they simply rebranded these spaces as "private parking spots" and enforced the rule with relentless towing. It felt like a blatant cash grab at the expense of residents. Worse still was the infestation of millipedes that seemed to originate from the property's pipes, a problem that even extended to the pool area. It was an unsettling experience that further tainted my perception of the property. In summary, Cobble Creek Apartments was a far cry from the community it claimed to be. Despite its affordability, the consistent lack of effective management, substandard living conditions, and disregard for tenant concerns made the experience a nightmare. If you value peace of mind and basic comfort, I strongly recommend looking elsewhere. The constant battles with the office will leave you wishing you had simply stayed home and talked to your dog instead"