Chelsea Apartments
151 Treasure Way, San Antonio, Texas, United States
About the Chelsea Apartments
Chelsea Apartments is a luxury residential complex located at 151 Treasure Way in the vibrant city of San Antonio, Texas. Our apartments offer modern amenities and spacious floor plans, perfect for individuals and families looking for a comfortable and stylish living space. With a convenient location near shopping, dining, and entertainment options, Chelsea Apartments provides residents with everything they need for a convenient and enjoyable lifestyle. Experience urban living at its finest at Chelsea Apartments.
Photos of Chelsea Apartments
151 Treasure Way, San Antonio, TX 78209, United States
Opening hours of Chelsea Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Chelsea Apartments
"This has got to be the most unprofessional "business" I've ever had the displeasure of encountering. Slow to no service. No one has any idea how long things take to get repaired. Work orders just don't even get responded to. It's a mystery if there's going to.be working water during the day. The staff is next to useless on offering realistic timetables on any kind of repairs. This place is a joke take yourself else where."
"In order for me to rate these apartments I have to leave a star. If possible, I WOULD NOT even give them a star. A family member lives here and they constantly have water issues. The management does not reach out to them to let them know what is going on. It’s going on a week now and they still can not fix the issue. They have been living in these apartments going on 2 years and they continue to have water issues."
"This place initially is decent enough, but then the water issues begin and just never end. They charge you for pest control but only send them out when you ask which isn’t a big deal but then they tripled the cost of getting a parking spot which means we now park in the street, and raise the rent by a good amount each year despite not giving an improved product. The maintenance reaction time is fairly slow too. For example my bathroom showers get clogged and I’ll send a work order out for that to be unclogged along with my bathroom sinks and it takes them weeks to send maintenance, and then they only do half the job, and then when you try to get ahold of them in the office, you can’t. When you finally do, they take another week to send out maintenance again to finish the job. This is supposed to be a luxury apartment and you pay those prices but this is the same treatment I received at my other apartment. Save yourself the money and don’t rent here."
"Horrible management and even worse maintenance issue fixes. Management office ignores phone calls and emails, lies about sending maintenance teams to fix issues and issues constantly arise in the units. Area is nice but if you don't mind living in an apartment that constantly needs fixing and waiting months for the management team to schedule someone to come and fix them, then move on in. If you do consider moving here be insistent on viewing the unit because they themselves don't know the layout of each unit. Floor plan said we would have washer dryer connections and it didn't, when addressed to the management office they asked "Are you sure? Oh well there is a community was area you can use" and apparently it is "policy" for you to sign an agreement just to tour the unit which sounds shady to me. Yeas it's somewhat cheap for the spacious floor plans but it's somewhat cheap for a reason"
"Aesthetically, this apartment complex is beautiful, vintage, with the natural light of your dreams. However, my husband and I currently live here (it’s March 2022) and it’s been a bit of a nightmare. Because it’s an older complex, many of the pipes often have issues, and as a result maintenance frequently has to shut off water to repair. My husband and I both work from home, so even though this is typically during business hours…that’s when we need it most. Maintenance discovered that our relatively new A/C unit wasn’t cooling months ago, and instead of fixing it, they continue to show up and recharge it, only for the coolant to leak out again, leaving us without cold air in 93 degree weather. Additionally, maintenance discovered the coolant leak is INSIDE. We looked it up, and this can be very hazardous to our health. We were also left without hot water for two weeks in the middle of Winter because they couldn’t find a part to fix the boiler. It was miserable. Last but not least, we have several sweet, elderly neighbors. Some of whom shared that they have forked over hundreds and hundreds of their own money to repair issues the complex would not correct in a timely fashion. We are so disappointed in our experience thus far at The Chelsea, which is managed by Alamo Heights Apartments, and very much look forward to moving to a well kept place. We would definitely recommend moving somewhere else in the area, under a different management company."
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