SpringHill Suites by Marriott Austin Cedar Park

"Richie is the absolute best!!! We’re here for business and after a hard days work he always knows how to take care of us. His hospitality and friendly conversation is something we look forward to after the job is done. We’ve never had an issue with this establishment and recommend it to everyone."

"Our room was clean, staff were friendly and helpful, but unfortunately our stay was ruined by being locked out of our room for almost two hours. We came back from the hotel breakfast and found that the key card wouldn't work. The front desk person gave me another one. That also didn't work. One more trip to the front desk. The staff person tried various methods of getting the door unlocked, and all failed. She called someone for instructions, again without success. Finally, two people were called in to fix the lock. My wife and I waited in the lobby for an hour or more before we were finally able get into our room. Staff were apologetic; I don't fault them. But no hotel should inadvertently lock guests out of their room for hours. That is simply unacceptable."

"Nice location, felt safe and right next to Costco. Getting to downtown is a haul. Staff was unfriendly and almost non existent. Bathrooms could have been a little cleaner, some leftover hair on the floor. Apparently they also only come in every other day so getting rid of trash was a problem (new Marriott policy). You could also hear your neighbors through the doors. Not kid friendly as they had no high chairs."

"The rooms have a nice layout with a full sofa with trundle bed and a king size bed. Nice desk area and decent size bath with enclosed shower."

"So far so great. It’s our first night and we have had a wonderful experience. The bartender is THE best and very interactive. Richie made us feel so at home when we are almost 2,000 miles away from home."