Subway 10490 Interstate 20, Odessa, TX 79763

"0 star for service, employee didn't have the desired product out, or even pre defrosting as we were told. Employee had no issue showing their annoyance with our order as well as spending time chatting with other employees. Obviously we interrupted their break/social time an were an annoyance for wanting what we came to order an waiting for them to get it out and thawed instead of just accepting what they had to offer. Definitely need to train the employees on pre prep or find an employee who actually cares about their job."

"8:50pm and white girl black hair young turned me around with an attitude saying she was on break for 30 mins. I leave to pump gas and she’s making a sandwich for someone else within 5 mins."

"They are always out of something and when I order online they always mess up my order. Missing add on's and still get charged for it. Then the employees never know what their "signature sandwiches" come with."

"Went in today with my fantastic coworker. We simply wanted a nice, cool lunch in our air conditioned work truck. We thought subway would be the perfect choice. As we got in the line we noticed two very dirty odessians speaking very timidly and wasting everyone’s time. The ladies working did not handle the situation well and it took 30 minutes to get my sandwich ordered. As I approached the register to make my payment the simple, lisped worker was complaining about how she had to work late. Keep in mind we work 24 hour days outside in the 115 degree heat. So to end this review my sandwich was given to the odessians on purpose because I was fed up with the slowness. I wouldn’t recommend this subway to a stray cat. We left there and went to the other subway near by. Better service. Better people. Less stupidity. And your owl tattoo was not cool!"

"Went in and they charged me extra for cheese that they should not have. I asked for a kids meal with tuna and they refused to substitute it for me. It’s been done everywhere else. The staff was rude and full of piercings. Totally unacceptable. Never coming here again."