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Sunset Point Apartment Homes
2015 Randy Snow Road, Arlington, Texas, United States
About the Sunset Point Apartment Homes
Sunset Point Apartment Homes is a premier real estate agency located at 2015 Randy Snow Road in Arlington, Texas. Our apartment homes offer modern amenities and spacious layouts, perfect for individuals and families looking for a comfortable and stylish living space. With a convenient location near shopping, dining, and entertainment options, Sunset Point Apartment Homes is the ideal place to call home in Arlington. Our friendly staff is dedicated to providing exceptional customer service and ensuring that our residents have a positive living experience. Experience the best of apartment living at Sunset Point Apartment Homes.
Photos of Sunset Point Apartment Homes
2015 Randy Snow Rd, Arlington, TX 76011, United States
Opening hours of Sunset Point Apartment Homes
Monday:
10:00 - 17:30
Tuesday:
10:00 - 17:30
Wednesday:
10:00 - 17:30
Thursday:
10:00 - 17:30
Friday:
10:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Sunset Point Apartment Homes
"Do not move into these apartments!!! Front office is very rude and it will take over a week to get a email or call back. Maintenance is extremely incompetent and will half fix issues or not fix them at all. The apartments are basically falling apart every other week something isn’t working. The gates always broken, water leaks, a/c units don’t work correctly, tow and boot cars 24/7, roaches."
"I am rating this place a five start because if don’t you will not see my review. If i could give this place a negative star i would. WOULDN’T RECOMMEND!!! I was a resident for 4 years. When i first moved to these apartments everything was fine but the last year of my lease was more than TERRIBLE. When i first moved into my last unit nothing was ready. There were dirt and crumbs in the cabinets, marks on the wall, peeling cabinets, a footprint on the bathroom countertop( picture below), dents in the door ect. Anything listed on my inventory list was not fixed they tried putting in a maintenance request right before i moved out. The pipes from upstairs was knocking and leaking since i moved in. They have poor lock quality which is dangerous. It was hard for me to lock my door which i thought nothing of because of the past units I’ve been in had the same issue until one day my whole lock came out of my door as i was unlocking it ( not as if it was tampered, picture below). They will charge you almost $400 for carpet cleaning. My apartment flooded and they handle the issue as if they didn’t care. They put fans on the floor and only replaced the padding in the carpet ( not the carpet) nor did they clean the carpet nor floor underneath so I’m sure it’s mold growing underneath Also there was streaks in the wall as if the pipes inside the wall bursts which they ignored and wrote up a maintenance request which maintenance said was beyond there ability. My apartment smelled like a basement after the flood. They have a roach, ant, and cricket infestation there is no fighting it off. The roaches are the size of your thumb maybe bigger and pest control doesn’t do anything but spray 4 spots and leave. It’s best to document any type of interaction with the office staff. They will tell you one thing and do a whole different thing and act clueless when you confront them. They will try to add extra fees on the moment you leave or move to a different unit. My upstairs neighbor was so loud they sounded like they were going to fall through the floor and music was extremely loud early in the morning. The office did nothing. dont bother reaching out to corporate because they will not handle the issue. In the summer time your A/c will go out and they will not fix it just act like they will. They charge $5 a bulb if your bathroom bulb goes out ( even if you moved out and it went out on their time). Also my car got booted outside my own apartment."
"Jeanette was so helpful and informative as I was searching for an apartment. I haven't received this kind of service in my entire time hunting for places to rent. She's a gem and should sell houses in all honesty. Glad she helped us get those apartment."
"I recommend living here. The office staff is professional and my move in was stress free. The welcome kit was a nice touch. This is a safe, quiet and clean community. I gladly give it 5 stars."
"10/11/22: I am updating the feedback after staying here almost 6 months now. Apartment is definitely good but I am not sure about the facilities they showcase. Swimming pools are never open, fitness center doesn't exist(they say someone broke something so it's closed ever since), someone broke the gate and it took almost a month to fix it, and even after that it had some issue due to which it was always open for a long time. For the laundry room there are two of them in my apartment phase, out of which, the one which is near to my apartment is not maintained and due to which I need to carry all my laundry to other side 2nd laundry room. And it's not better too, we have asked so many times to replace the bulb, because on cloudy days or evening time it gets dark inside the room. One time there was a water cut due to maintenance from morning to evening and when I called inquiring about, they said they forgot to send emails day before for the update about the water cut. So, overall due to this reasons I am rating from 5 to 3 stars. However, the apartment is good with no pest issues and a very peacefully apartment community. I moved last month in 2B2B apartment, and so far everything is really good. Staff is really professional and always available. Moreover, community is quiet and people are friendly. Overall, I really like the apartment and a decent place to live. The only thing I wish in the apartment is, if there were ceiling fans and ceiling light in the bedrooms."
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