The Aria Apartment Homes 2513 Summer Tree Circle, Arlington, TX 76006

"If I could do 0 stars I would. Please do not lease here :( constant issues with a careless maintenance team. This entire complex needs to be torn down completely."

"PROS: CLOSE TO EVENTS - It's 5 minutes away from the AT&T Stadium, Six Flags, and Choctaw Stadium. FAST MOVE-IN - The assistant manager Perla dropped everything to move me in as fast as she could after a terrible apartment experience down in San Antonio. I was from out of state. I thank her and Aria Apartments for all their prompt help. CONS: NO WATER HEATER - There is no water heater in the apartment. Every multi-unit is using one water heater line. So you have to wait 3 to 5 minutes for the water to heat up in the kitchen and bathroom sink. NO STORAGE - There is no storage closet in these apartments so if you have things you might want to store, you'll have to get a Public Storage. BAD HEATING IN THE WINTER - Since the central heat is electric and not gas, it blows very cool air a few inches into a room in the winter instead of hot. Your eclectic bill will be high!!! My space heater kept me warmer than the central heat. It only blows out at 112 degrees. While my space heater blows at 177 degrees. They tell you to keep the heat running in the winter (and sink faucet dripping) so that the pipes don't freeze. You're not compensated for that. PATIO 1st FLOOR HAZARD - Next to the heat this is the worst part. They have no protective ceiling cover for the patio balcony above. So if the tenant above sweeps, the dirt, dust, and leaves fall in-between the cracks and on you head if you're sitting out there. When I ask if they could put a protective tarp up, they told me to put it up myself as long as it doesn't damage the property. I have no ladder and I don't know what entails "damage of property". POOR RESOLVING ISSUES - The tenant above me would sweep the dirt and leaves off her balcony which falls onto mines. She would also shack her rug. I ask them to tell her to stop and the assistant manager Gricelda Cardenas told me there is nothing they can do about it. She also told me since I was the only one whosever complained about dirt and leaves falling onto my balcony from the tenant above, there is no resolution. I will contact the owner of this property. As management company (Knightvest), you do not wait until a problem raise in numbers to fix it. That's like saying if my water pipes burst, they will only fix them if other tenants have complained about their pipes bursting, otherwise fix the problem myself. That's Oxymoronic. Attach are pictures of the central heating temperature compared to my space heater and the patio balcony."

"5 stars for customer service from Aspen. I didn’t end up moving in, but most rental communities do not reply to my calls or emails, or they take awhile to reply. Aspen was quick to follow up with me and so informative, helpful, and personable. She was quick to answer questions and went above and beyond to try to get me approved and into a home as soon as possible as I was looking to move right away"

"I’ve been in the aria apartments for bout 3 years now and I have to say I love my home! Management is wonderful! Daisy is amazing! She very patient and understanding (funny too) pearly is sweet too she very easygoing and kind.. but what I really love about management is they are on top on everything!! If I ever have any problems or break downs on anything maintenance is there within 72 hours that alone keeps my nerves down, lol they keep the property clean as well I’m never embarrassed to have company…. So yea I’ll probably be here a while… for one my apartment is a pretty good size I don’t feel cramped….for 2 they keep them up…for 3 good customer service!!"

"Me, my fiance, and 2 children have lived here at the Aria going on 2 years now. I have zero complaints! It's very quiet, laid back, and clean. Never had issues with noise or neighbors. Rarely had any maintenance issues and when I did they were always addressed in a timely manner. My actual apartment is a great size and great layout.i don't have an upgraded one but I don't need it. I always get compliments on my kitchen size. Never had issues with parking or pest control. There are tons of attractions close by such as parks, shopping, places to eat etc.. and the office staff are always very nice. I would highly recommend this complex.. I am looking for a house to purchase but other than that I don't plan on leaving. Thank you Aria!"