The Mark at Midlothian

"I loved the staff, Mya and Brandi were the best at always helping and customer service is EXCELLENT! I rented here for 4 years. The first 3 were amazing. The last year was harsh, mainly because I was on the second floor. Upstairs neighbors consistently kept making noise during quiet hours, I complained 6 times and I felt very little was done. I feel like when a neighbor is constantly disrupting your sleep and cannot be quiet, they should be placed on bottom floor, specially after a 3rd complaint with video evidence. Apartments do not have any carpet or anything to help with privacy, therefore walking barefoot, screaming or any type of harsh movement or noise can be heard. do not walk in heels or barefoot to avoid loud stomping and shaking on the bottom floor. Water bill fee was always over $100 for a one bedroom. I would wash once a week and not use the dishwasher ever. Plus a $40 extra fee for some random reason the water company kept giving me. I still have to pay for that fee even after moving out until I “fulfill my balance”. A lot of dog owners do not pick up after their dogs poop outside of the dog park, which sometimes is right next to the parking lots and if you don’t pay attention, you can constantly step on it, which was annoying. Also, my dryer broke down 3 times during this past year due to air vents being clogged. It was a brand new dryer that I had to get replaced twice in a year and technicians would say the air vent was clogged up. I never heard of any crimes, but the neighbors constantly talked about vehicles being stolen. Gates don’t always work, one gate stayed constantly opened for weeks even throughout the night, therefore anyone could go in and out of the apartments at any time. I paid to have parking close to my apartment but people with no sticker would constantly park in those areas therefore I had to park in the visitors parking all the way across the apartment complex and I also complaint about it, but never noticed a change. Overall, people renting should be more considerate of their neighbors and others living in the same apartments. I understand it should be like home but realize you are only renting just like other individuals. Do not be selfish. :)"

"Upon 1st day of(several; lol) visiting this property w/my son, we were greeted by THE NICEST, The Most Welcoming Leasing Agent Mya M Hinton. Her personality, her customer service skills, her knowledge of the property, her overall vibe(and really I can go on & on) was absolutely remarkable and that is everything in this type of industry. Mya H. Is the reason choosing this property(after visiting plenty other locations) for the next 12 mo’s such a very pleasant decision making process. The Mark at Midlothian(ZRS Management), you guys have the Right One(Mya H.) on your team. Also, a quick shout out to Leasing Agent Kara Hamilton, whom we had a short pleasure of talking to over the phone. She was amazing too! To The Real Agents of The Mark, Thank you!!"

"I really loved the Clubhouse and the pool area! Miss Sherry was super friendly and helpful she answered all of our questions about Dallas and the surrounding areas including places to eat and things to do for fun! The best leasing agent I’ve encountered so far on my journey!"

"Before one can truly embrace the beautiful essence of this property, I believe that the most memorable impressions are from the leasing staff. After driving 18 hours to the DFW area, I was welcomed and given the very best southern hospitality experience by Ms. Shari. In a world post-pandemic, it has been difficult to find people who exude passion for their work. Ms. Shari's purpose is evident in the fine details of her duty, and she truly is an asset to this amazing community. She sat with me and provided me information of the property prior to providing me a tour. She was able to also enlighten me on the area as I am not familiar with DFW. She has such a sweet spirit - despite my friend visiting the property with me, Ms. Shari has a way of making each person feel seen, heard, appreciated and valued in their own way. She was attentive to our questions and truly a gem. The property is in a great area that gives peace of mind from the hustle and bustle of city life while still being a reasonable distance to enjoy all DFW has to offer. I also find the accessibility to major expressways to be a great perk to its location. If my review leads you to experiencing all this beautiful property has to offer, please know that the home you find in a community is only as good as its management team (leasing staff and maintenance), and the Mark at Midlothian by far is the golden child in the list of options you will find. Thank you, Ms. Shari, for making my time in Dallas memorable. You and this property truly will hold a special place in my heart!"

"We stayed at The Mark at Midlothian for nine months. We enjoyed having a garage for our car, a small storage unit, a small personal yard for our dog, and a large dog park for her to play. We always felt safe and had nice neighbors. The grounds are well kept, it has a beautiful pool and other nice amenities. The apartments have modern interiors and are very nice. Sam took great care of us from the initial tour through moving out. She was exceptionally professional and friendly. Brandi and Kara in the office are also very nice and always helpful. I would not hesitate to recommend The Mark."