Royal St. Moritz
2050 Grayson Drive, Grapevine, Texas, United States
About the Royal St. Moritz
Royal St. Moritz is a luxurious institution located at 2050 Grayson Drive in Grapevine, Texas, United States. Our upscale apartments come in one, two, and three bedroom layouts, each offering spacious living areas and unexpected luxuries. With open concept floor plans, ample storage space, and dedicated rooms for dining, study, and entertainment, our apartments provide the perfect blend of elegance and functionality. Come visit us for a tour and discover which of our inviting apartment styles will suit you best. Enhance your living experience at Royal St. Moritz.
Photos of Royal St. Moritz
2050 Grayson Dr, Grapevine, TX 76051, United States
Opening hours of Royal St. Moritz
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:30
Sunday:
Day off
Reviews of Royal St. Moritz
"Update: Nearly a week later and NO ONE has reached out to me about the situation as promised. Not surprised. I've lived here for 3 months, and it's been a terrible experience with maintenence and management so far. I'll start with my most recent event. I woke up to 4 trash bags placed in front of my door by a maintenance man. He ASSUMED the trash belonged to me and I was the one to place it outside of their pickup policy. I was immediately angry and drove straight to the office, and asked "who put 4 trash bags in front of my door?" I did raise my voice a little but no profanity was used, and they told me that they refused to listen until I calmed down. At this point the same maintenence man had joined us because he saw me storming to the office. He was telling them that he did it because he found trash with my address inside of it, so I asked the office lady to follow me to my unit and show me where he found my address. Turns out he was lying and it wasn't my address! So do you know what the office lady said?? "Well it was a mistake, people make mistakes." Okay but why are we handling the situation this way at all when y'all are supposed to be professional?? I was floored at her lack of concern with how he maintenence man was acting, she didn't even seem to care much. Wow. So then, in front of the office lady, he moved the trash to my neighbor's door, and she was okay with him acting that way!!! It was the second most unprofessional behavior I've ever seen from apartment management, and I've lived all over Dallas so that's saying something! This is the SAME maintenance man that yelled at me outside my door at 9 am different time, and I guess since I complained about his lack of professionalism, he has a vendetta against me. The crazy thing is, the apartment office lady LET him act crazy and acted like it was normal. I'm so tired of being disrespected so consistently where I pay to live. Also, they never take out the dog poop station trash when it's overflowing or replace the bags unless you call and personally ask them to. I guess they're too busy micromanaging the tenants to actually manage the grounds. I'm waiting to hear back from the actual property manager about the latest incident, and will update with their plan or response to make this right. It's also worth mentioning that my lug nuts on my tire have come loose twice in the last 3 weeks or so, and the auto shop says that only happens if someone loosens them. And they were loosened immediately after this incident again. Both times they were loosened while parked in this complex (this can cause your tire to fly off while your driving, it's scary and expensive). So either some delinquents here love to cause dangerous problems, or I've got an enemy here that's more than just petty."
"Maintenance was great! Kept me updated on what he was doing while getting the new AC unit installed. And he set up 2 window units the night prior so we wouldn't be dying in the 90° apartment. Hopefully the new unit cools properly!"
"It took him (the maintenance guy) three days to show up, and I was starting to worry that my request got lost, but once he did get here, he diagnosed the problem quickly and correctly (it turned out), and he, just as quickly, fixed it. He didn't fart around with it, having to try several different "fixes" that didn't work .He was fast, efficient, and personable! The fridge is now working great, so I'm not going to sweat the initial delay, realizing that my "ailing" fridge would have had a low priority!"
"I highly recommend Royal St Moritz! We just moved in but we already love it here. Erika is the friendliest, most helpful apartment manager I have ever had the pleasure of dealing with. The property is well maintained and service requests are completed in a timely and efficient manner by the most personable maintenance team! The buildings are a little older, and our unit is not perfect, but it is apparent that care is being put into the property to maintain it. Common areas (grills, cornhole, fitness center, etc.) are beautiful and useful; we are really looking forward to pool season!"
"My wife and I lived here from 2016-2018. We mostly had a great experience here. The staff are attentive and kind. I want to give it 3.5/5. The parking set up is more ideal than most complexes. We never had issues finding a place to park. The curbside service for trash was nice. Sometimes I’d take mine to the dumpster which was usually a mess. There would be furniture and regular bags of trash everywhere in the vicinity of the dumpster area. Our AC had multiple problems. It leaked Freon and we’d had to ask for it to be fixed. The root issue was never resolved and they just filled the Freon up. We both can’t sleep in a hot room so we got a window unit to help keep our apartment cool. We were told that we couldn’t have a window unit t per the rules of the complex. Which I understood of course. However if you fail to repair the AC correctly, then at that point it is a need to have a window unit. ACs are supposed to be fixed in a timely manner here in Texas, it is the law. Another time our disposal went out. We had to get a replacement which they came and did easily enough. But when I went to use the dishwasher I noticed it wasn’t draining. The maintenance crew failed to punch out the opening for the dishwasher waste water. I didn’t call them and just did it myself. At one point the thermostat on our water heater became faulty. So the crew came out and replaced the thermostat, albeit incorrectly. One night a few days after I was up late and noticed a burning smell I wasn’t familiar with. When I opened our bathroom door, I was met with a wall of white smoke. The thermostat had nearly caught on fire. So I went to the breaker panel and shut power off to the water heater. This easily could have been a fire. We had two pets in the apartment with us. We tried to call the front desk after this but because of the time we couldn’t get a hold of anyone. Then we were told we didn’t call the correct number and they made it seem like it was our fault. Really it comes down to the maintenance of the building. Make sure the crew do repairs correctly (if you can make that assertion) and point out when they do not. Have them actually fix the AC unit and not “put a bandaid” on the problem. AC is important here in Texas. They need to fix it properly and in a timely manner."
-
Dallas/Fort Worth Marriott Hotel & Golf Club at Champions Circle
3300 Championship Pkwy, Fort Worth, TX 76177, United States
-
Holiday Inn Express & Suites Burleson/Ft. Worth, an IHG Hotel
13250 Jake Ct, Burleson, TX 76028, United States
-
Super 8 by Wyndham Burleson Fort Worth Area
151 E Alsbury Blvd, Burleson, TX 76028, United States
-
Homewood Suites by Hilton Denton
2907 Shoreline Dr, Denton, TX 76210, United States
-
Holiday Inn Arlington NE-Rangers Ballpark, an IHG Hotel
1311 Wet N Wild Way, Arlington, TX 76011, United States
-
SpringHill Suites by Marriott Dallas Arlington North
1975 E Lamar Blvd, Arlington, TX 76006, United States
-
Courtyard by Marriott Dallas Arlington/Entertainment District
1500 Nolan Ryan Expy, Arlington, TX 76011, United States
-
TownePlace Suites by Marriott Dallas Arlington North
1709 E Lamar Blvd, Arlington, TX 76006, United States
-
Howard Johnson by Wyndham Arlington Ballpark / Six Flags
2001 E Copeland Rd, Arlington, TX 76011, United States
-
Budget Host Inn
1000 E Division St, Arlington, TX 76011, United States
List of businesses, places and services in Texas
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos