The Hightone

"I am going on 13 months living here. The apartment is nice. Big and spacious living area, bedrooms, and bathrooms. Showers have good pressure too, which is always nice. Pantry shelves are very flimsy in the kitchen and sink in the middle, not sure if they forgot some type of support for them. Work orders are always resolved quickly and efficiently. Valet trash is nice(BUT IS $20 A MONTH AND MANDATORY ON TOP OF THE TRASH FEE), pool is clean, front office is always nice, Mail room is nice ONLY WHEN the mail is organized and not getting lost. Pricing is okay for what you get, even though it is built very cheaply. The major issue I have is the lack of soundproofing between apartments. My upstairs neighbors probably don't mean to be noisy, but you can hear every step someone takes. I can hear when they flush the toilet or start the shower. I can hear the disposal going...etc. We couldn't renew as the faults outweigh the pros. The parking is also HORRIBLE and they now have mentioning valet parking which UM I should not have to worry about being as I was paying 1800 a month. They will try to find ways to charge you. I would really weigh your options before coming here."

"I wish I could post separately for each aspect because, maintenance and office staff would get five stars. I would like to point out that a lot, if not all of the reviews that are 5 stars, are people who just got a tour. They DON'T ACTUALLY LIVE HERE. We moved here in June. It was so nice at first then people moved in above us. At first, we thought they were moving furniture. We kept hearing it nightly at super late times. They recently bought a puppy who now makes all sorts of wonderful noises. We also hear noises coming from both of our side neighbors and any music with a lot of bass. Heads up for anyone who wants to go to a new property that looks just like this one; it will most likely be the worst constructed building possible. No soundproofing, NONE. Not even carpeted 2nd and 3rd floors, which should be mandatory if you cheap out on sound proofing insulation. Of course, it's the builder's fault but TAM needs to do something about it and please don't actually fall for any reply from TAM to this comment - they have done nothing despite complaints. It's not TAM on property employees' fault who have to work for this money grubbing company whose owners and board members have the luxury of not being woken up to their neighbors having sex at 3:00 am or random clog dancing routines throughout the night. The cheapness and quality of the apartment can hardly be considered "luxury". Apartment wise, the only thing it has going for it is that it has more livable space, due to no balconies, which may be why they were able to cheap out on thinner materials between apartment floors, and cabinet space in the kitchen. From the paint they used down to the quality of doors and the tubs and the vanities in the bathroom, is very basic and blah. Random blotches of paint are splattered everywhere in this apartment. Onto Tam as a residential company. Most apartment companies have monthly activities for the residents. In the amount of time we have been here there have been a total of 3 activities and not one damn activity has been paid for by the management company. They had two events where a boutique came with their goods and lured you into their shady "event" with promises of "water and drinks". LMAO! So you're too greedy to do your own resident activities so you have a shop come in and peddle goods to residents. SMH, Tam can and should do better. That's a sorry a&# resident activity and frankly, TAM should be embarrassed. This used to have a different apartment name and TAM decided to change it to HIGHTONE despite no one knew what the F&%$ that meant. That's fine though, whatever. It's the way they did it that is just more demonstration of the way this management company is profits first. The sign right in front, the sign everyone sees is just a cloth banner covering the old name of the apartment and yes, we notice, TAM, it looks tacky. It's the first thing people see and it says a lot about your need to cut corners. Nickel and diming. If you want to live here be prepared to be upcharged. They just recently added a charge for valet trash pickup for around $20/month. Those who signed a lease previously are not charged YET and are probably looking to make that money up somewhere so they have floated the idea of making assigned parking for a monthly fee. But, if you sign another lease you can bet you'll be paying for the valet trash pick up in addition to the trash service fee they already charge. Having their internet is mandatory and it's $70 and I am sure they get a bulk discount on top of the fact that if you were to get their required internet, Frontier, on your own it would be $20/month. We are counting down the days until our lease is over and every month that goes by we celebrate knowing that the end of our lease is near."

"Went and visited for a tour as I am looking for a new place to call home, the entire leasing staff has been extremely helpful and sweet and the property is nicely maintained. Cant wait to call this place home! Edit: finally moved in and 5 star review stands. Everyone here has been nothing short of amazing, maintenance, the whole office staff, the property!! Highly recommend"

"I had a wonderful experience working with Margie and Charlie during my move to The Hightone. They were incredibly kind, attentive, resourceful, and efficient throughout the entire process. It was evident that they both love their job as they effortlessly guided me through the process. I could not be more happy to have found such a wonderful place to live."

"As of writing this review, I have been living at The Hightone for 4 months. I wish I could recommend this property, because I want to like it, but it’s hard to do so. The property is generally well maintained and everything is visually pleasing. The amenities are nice and are on par for what you would expect to see at apartments of this price point. Some residents say parking is an issue. I can’t comment on the parking situation that some have mentioned as it isn’t as much of an issue towards the far end of the property. Additionally, the apartments are spacious seeing as you gain more useable living space because they don’t have balconies. The aesthetic of the apartment — the apartment’s look good. Though, I’d make the comparison of IKEA furniture as I question the build quality quite often. My complaints mostly stemming from one aspect. The apartments lacks any sort of sound proofing between floors, like, there’s none. If you’re on the first or second floor and have someone above you, you WILL hear them. Remotely heavy footsteps, remotely bass’y music, if you live next to a stairwell, etc — you’ll hear it. My personal experience with the noise of my upstairs neighbors over the last 4 months has been simply terrible. With that issue, Mark, in the office, has been incredibly helpful in trying to get the issue addressed. However, management has done little to enforce their own noise policies. Otherwise, with anything else, the office staff have been great. Right now, I cannot recommend living here. If you’ve read this review and have decided to lease here, I can only ask that you be considerate to anyone above or below you. Hopefully, I can come back later and make some positive changes to this review, we’ll see…"