NextCare Urgent Care

"Same experience as others. The appointment was at 1:45 pm. No one at front counter for a long time and they had a QR code to check in. One other couple in the waiting room. Took exactly 45 minutes to get called back. Quickly took flu, strep, COVID tests and have been waiting another 45+ minutes for doc and results. Still waiting as I type this email at 3:30 pm. Extremely slow service. Either not enough staff, MDs especially, or taking on too many patients."

"Long wait to see a doctor. Showed up at 9:45 am. Downloaded the app to set myself to check in. It said 10:45 to get seen on the app. Sitting in my car come in to desk check in then get pulled in the back it took over 2 hours to be seen by someone. 3 technically since I showed up at 9:45 and still haven’t got seen. Hire more people? Don’t take on too many clients. Seriously a manager problem, the staff is nice. I’m still waiting as I make this review fyi.."

"Horrible experience. The front desk ladies & nurse were kind & welcoming, but that was the only good part. The doctor brushed off my infection that ive been dealing with for the last 2 months like it was nothing without even looking at the wound. I had to literally beg him to take a look at it which he finally did after he realized I was desperate and in pain. It’s already hard enough having a male doctor look at your private areas as a woman…it’s even worse when that doctor doesn’t make you feel comfortable. He told me he would prescribe me antibiotics, but never did. He just walked out of the room and I didn’t even get any paperwork from the visit. Even the nurse looked like she felt bad for me and honestly she probably could have given me better care advice, woman to woman. Seems like they just try to hurry up and get patients in and out without taking the time because I wasn’t in that room for 10 minutes. I paid $75 for them to do literally nothing. I’ll never go to a male doctor again because of this experience. He made me feel so helpless that I called my husband and cried. I hope I can find a female doctor who will actually take the time and care for women’s health."

"Took my daughter in, she wasn’t feeling well. I didn’t have an appointment. The ladies at the front counter were very sweet, great customer service! I was seen pretty quickly. The nurse practitioner was the best! Would definitely recommend."

"The appointment was for my 5 yo son. I called and the woman who answered put us in queue for a certain time. (She was very nice) We got there at our time sat in the lobby for MAYBE 2 minutes. Went in had my son checked out and we were out in maybe 30 minutes total. It was a good experience for me under the circumstances. I would highly recommend! The staff from the front desk to the PA were wonderful with my son."