Crofoot MD Clinic and Research Center

"I dislike this place. It’s far from me, which it’s not their problem, the issue is they are disorganized and it often results in a massive waste of time for me. Their customer service is horrible, very impersonal; borderline rude, especially over the phone, as if they are doing you a favor answering your call. Their billing department is a joke, there is no transparency when it comes to cost of services and you never know what or how much you’ll be billed. I once got billed hundreds for lab work that was supposed to be coded as preventive and covered by my insurance 100%. It took months to get that resolved."

"Love this place. The lobby is ALWAYS LIT in terms of lights and music. Receptionists are always in a good mood it’s almost scary. Also, Derek Smith > Any other PCP (in the whole state probably) Man’s is like a guardian angel in scrubs. If he ever quits I might follow him to his next practice. Been in his care for 5 years now, & he’s always on top of things with a genuine smile on his face. From last minute televisits to Monkeypox treatment, and many more occurrences - so yeah I trust his judgement more than my own at this point lmao"

"Clean, welcoming, very professional. Plenty of parking. Everyone is friendly and welcoming. Even tho I arrived 30 minutes early to my appointment, I wanted less than 5 minutes before being seen by the doctor. The person (forgot his name) who drew blood was by far the best!!! Felt nothing. If you’re afraid of needles, he’s your man! I didn’t feel rushed by the doctor."

"I'm a new patient with the Crofoot clinic and I'm blown away you the kindness and efficiency of every staff member. They're all so amazing. I couldn't be more pleased."

"Derek Smith and the whole crew are not only professional but make you feel super comfortable. From the front desk to the clinic everyone is super sweet and amazing. I love that it’s a one stop shop from pharmacy to bloodwork."