Planned Parenthood - Northville Health Center 9919 North Freeway, Houston, TX 77037

"Super super nice and helpful. And extremely informative I knew everything that was going on and they explained everything to me in a way I understand. 10/10 best plan parenthood location I have been to in houston. You don’t find too many compassionate folks like these anymore if I could give them more then 5 stars I would!!"

"Was told over the phone that my copay would be $10. It also showed a $10 copay on mychart. When I got there they told me it was a $50 copay. They blame it on the system but that's not an excuse. You should be reaching out to let patients know if the copay they are agreeing to is not accurate instead of surprising them with a larger amount when they get there. If you choose to go here make sure you call the clinic and ask them what the real copay is since they like to throw out different numbers."

"Scheduled for a pregnancy test even though I already know I’m pregnant. I really just need a prescription for nausea medication. Since my insurance is still pending, I called PP to see what the out of pocket cost would be, and if they’re able to prescribe something for nausea. The nice lady on the phone told me that the test could cost up to $80 & they dont prescribe anything for nausea, and that I’d have to see an obgyn. I’m glad I called before going up there and wasting my time/money."

"NP Ingram called me a little less than a month and a half after my ultrasound results came in. I had already had a virtual appointment then an in house appointment for the issue that was found by the time she called me. I'm not sure what exactly is going on with her, but I see a lot of people have had the same issue with her punctuality/time management. I even had to wait almost an hour naked from the waist down and cold to even see her and get an order for said ultrasound"

"Has an appt at 115 pm to see A. Ingram, FNP-C, no patients scheduled before me from my understanding first appt after lunch was mine. I had asked abt how long should I expect to be in the office from the moment I scheduled the appointment, I was told up to about an hour usually. Got there at 1 pm, front desk lady was very nice as were medical assistants but once in room at about 1:30 waited until 2:10 for Nurse practitioner to walk in laughing with medical assistant. Here I am naked in the room for a good 40 minutes all cold while the staff just takes their sweet time to come to the room. When I was called in for my vitals there was only two people after me left in the waiting area not sure what could possibly take so long to come into the room and see me. I would expect this from a doctor as this is what they are known to do but to schedule with a nurse practitioner and still to wait an extensive amount of time is very inconsiderate of peoples time. Aside from that it has been two weeks since my appointment and I have not received my test results nor have they been uploaded onto MyChart. I have tried calling with long hold times and no assistance within the 24 hour call back time frame. Very unprofessional in my opinion and definitely not going back."