Memorial Hermann-GoHealth Urgent Care

1424 West Gray Street, Houston, TX 77019

"Came here couple times for shoulder/back pain, their technology system sucks and kept hanging up. They also didn’t have much tools help diagnose anything. Waste of time and money. They also violate HIPPA laws by not having a screen protector on their computers, so anyone could clearly see all then info."

"Didn't recieve the service I was hoping for. The nurse was snarky with his responses to my skin concerns. I didn't feel like I was being heard. He kept saying there's nothing he could do and if he could he'd tell me to use neosporin. What type of game are we playing here? Its not the fact that he couldnt help-- its how he went about it and the unprofessionalism. Even though my issue wasn't the most severe-- it doesn't mean I deserve to get dismissed. This is how people often times get misdiagnosed and shoved off when there's really an underlying problem."

"Went in with a possible sinus infection. I had all the symptoms - fever, runny nose with a green discharge etc. The nurse practioner refused to give me any antibiotics and told me to go home and take over the counter sinus medicine. What a waste of time and money! Don't go to the West Gray facility"

"Had a recent fall while skating and was experiencing knee pain. Stopped by this location based on reviews and proximity to my home. This location held up to its stellar reviews—doctor and staff didn’t disappoint! I made an appointment online and was seen shortly after I arrived. Dr. O (I forget how to spell his name) was very thorough and gentle as possible (apologizing throughout whenever he triggered a pain point) and had tremendous bedside manner. He offered up some recommendations for post-care and wrote up a topical prescription to aid with pain. In and out in less than 30 mins. I was starting to lose faith in the U.S. medical industry, however this visit was a very pleasant relief. Highly recommend this location!"

"Excellent experience at this location. Was diagnosed with a sinus infection and given antibiotics. Started feeling better after the first day of treatment. The staff working that day were very professional and took excellent care of me. I highly recommend this location and the staff if you need treatment."