Clinica Las Americas 8635 Long Point Road, Houston, TX 77055

"I have never written a negative review. However, I am profoundly disappointed with the conduct of the staff at this establishment. This is a medical facility where individuals pay for their healthcare services, and the behavior of the medical assistant was extremely discourteous. She failed to introduce herself or inquire about my name, which is a basic expectation in the role of a medical assistant. Her attitude made me feel as though I was receiving free care rather than paying for it. The overall demeanor of the staff conveyed a sense of dissatisfaction with their jobs. It was disheartening to witness such behavior, especially in a field that necessitates treating individuals with empathy, respect and compassion. The only good thing was the doctor, as he took his time to make me feel comfortable and made sure I understood his concerns and explained throughly what needed to be done. Otherwise, I would not recommend this practice."

"Rude receptionist. We came in at our appointment time and signed the clip board and she never even spoke to us. We sat down for 10 minutes and asked if we needed to fill out paperwork or anything and she just said wait to be called so I thought she was going to call me up to sign forms. We sat for 10 more minutes and asked again what was going on and she just rolled her eyes and said wait longer . Just rude and un welcoming not a good place to trust with my child’s health … As I’m in the room waiting for the Dr to come in, the nurse is rude as well!! I asked a question and she was quick to tell me no I didn’t know what I was talking about and it’s just been a frustrating visit. I just need to see if my daughter is ok I DONT NEED all this attitude and short answers. WOW the dr was just one of the most caring and just a great dr, sad that her staff doesn’t reflect her attitude. I will continue to come back just to see the dr ."

"The waiting time it’s the most difficult, just to get the Lab results 3 hours that’s not fair. the only good thing here is doctor Nancy .bad ,bad customer service. I don’t recommend anyone to visit this clinic, I will never never bring my family to this clinic.. please find another clinic don't waste your money. Plus the charge just to give you the results."

"Since Dr. Lopez passed, this clinic has gone downhill. the wait time to be seen is over an hr long. Honestly the only good things about this place is Nancy Garcia. The receptionists and nurses are a hard no. Not them bribing people"