Wound Care Program at Houston Methodist Willowbrook Hospital

"You could not guarantee who you would see when you came in; continuity of care is critical in wound healing. Pictures are not good enough. Worse than that, certain doctors were condescending. The home health nurses they recommended were inadequate and accused us of "hoarding supplies" --supplies that we purchased ourselves and not through an agency. [2021]"

"I want to share this story about Willowbrook wound care center I want to give thanks to the entire staff especially dr. Lee he saved my life Wednesday December 24th he told me to go to the emergency room because I had a blood clot which I did he saved my life thanks dr. Lee and the entire staff at the Willowbrook wound care center you guys have a merry Christmas and a prosperous New Year God bless"

"The wait was a bit long but the visit was worth it, the doctor answered all my questions and didn’t rush through my visit at all! The nurses were very friendly and informative. I was very pleased with my visit."

"Very unsatisfied with this place! The place is not clean. The doctor I saw seem to know less than his assistance and have absolutely no bedside manners at all! He asked me a rhetorical question and expects me to answer. Did he think I was stupid? I went in for an gash and had the open wound exposed to infected water where there were reports of dead fishes in that water due to ITC spill. What did the doctor do? He had his people simply clean simply clean my leg, applied lidocaine and then pressed on the area, asked if it hurts. He then proceeds to tell me that since it dosen't hurt, there are no infections! Aaah I'm no doctor but what does lidocaine do? He then simply had his staff wrap my leg up. No sample taken and no precautionary measures. WOW! I would not recommend this place!"

"Excellent staff. They always make us feel welcome and like we are the only patient each time. They take their time and really make you feel important."