Kelsey-Seybold Clinic | Downtown at The Highlight

1200 McKinney Street, Houston, TX 77010

"I have been seen by different doctors at Kelsey but this is the first time I leave an office feeling worse . I was seen by Emily Bennett and she asked how I was feeling . I opened up to her and she pretty much told me that I shouldn’t be feeling the way I was feeling . She went on to say that the choices I made were my choices and I had no reason to feel down . She went on to talk about her and her accomplishments, she also assumed certain things about my race . Like how in my culture we are known to have a high card diet . Nothing was done for my headaches , she said that we would wait for labs . I felt horrible and I won’t be going back to her . Please don’t go to her ."

"I cannot stress this enough- if you are a cash paying patient go anywhere but here. They have add fees that I was not made aware of in clinic (and that I asked about before hand) and that I cannot make sense of. Refuse to give business to medical clinics that don’t disclose prosper costs to patients. I am so sad to have to write Kelsey Seybold a one star review especially when I’ve had such great care by their physicians previously. I was seen February 2024 in clinic and informed the staff I would be paying out-of-pocket. My visit with the nurse practitioner was beyond unpleasant, and I am shocked they would have someone with such horrible bedside manners on their team. The whole time the nurse practitioner berated me and made me feel dumb. Keep in mind I went in for a respiratory virus check up and had been feeling sick for five days. The nurse practitioner basically made fun of me for being an out-of-pocket paying patient. When I inquired about the cost of a viral and bacterial testing, she wanted to complete in clinic she made a sarcastic joke. I promise you I did not pay over $200 for a medical consultation because I want to be there for fun. I would like to be contacted by someone in management. I’ve also had to dispute additional charges (of tests that were not performed or approved) made to my account after having paid off the full balance, including testing."

"Dr. Silva is a wonderful doctor. She has a calm bedside manner, is thorough and listens. She has been my doctor for years and has been consistent, reliable, and trustworthy. I always recommend her."

"My doctor was really good. My overall experience was awesome!"

"My first time visiting this Kelsey Seybold Clinic as a patient today. Staff was kind and helpful. The Nurse Adeola was very kind and attentive. I felt that she listened to my concerns and gave helpful advice. I will be going back for a woman's check up and look forward to a pleasant appointment and future physician choice."