CareNow Urgent Care - Heights

102 West 11th Street, Houston, TX 77008

"Very quick and pleasant experience at CareNow - Urgent Care - Heights. Was filling out the online questionnaire and they called me before I was even done. Got an appointment for 10 minutes later. Got my tests done, saw the provider and was done within less than 30 minutes. Front desk was pleasant and helpful. Great experience!"

"I had no problem getting in to be seen but the prolem came when I was told that they were not providers of my insurance. After I left I received a call back stating that I was given the wrong information and that they do accept my insurance. Desk staff needs to be better trained on insurance. I was having a really bad asthma attack and had to drive 25 minutes to another facility."

"I was thoroughly pleased with the exceptional level of service and efficiency I experienced at the CareNow Urgent Care clinic. The care provided was of the highest quality, and the expeditious nature of their services truly exceeded my expectations. This positive experience has left me highly satisfied with the overall professionalism and effectiveness of the clinic."

"From checking into the front desk, getting vitals checked, and then meeting with the PA, it was a great experience all around. They were kind, fast, and great communicators. Thank you to Natalie and Neil who I saw today!"

"My daughter and I took her daughter here for suspected strep throat. I filled out all the information for her online and checked in. They called my daughter when it was time to come in. We got there, and they called them back within 5 minutes. Super nice staff! Very efficient and run well! My daughter said the dr was wonderful. I highly recommend!"