Memorial Hermann Medical Group Cypress 13114 Farm to Market 1960 Road West, Houston, TX 77065

"The doctor doesn’t spend time with the patient. No advice given. Just business. They even don’t let you chose the MRI or imaging location."

"Such a phenomenal office! Front desk staff is very friendly and professional. Medical assistants are always kind. Dr. Holzman is amazing and very attentive to your concerns. Phlebotomist at the labs are very friendly and patient. Love the customer service from when you walk in to when you leave!"

"I have been Dr. Howard's patient for over 10 years and have never been disappointed with her medical care and her staff. They are top professionals with a caring heart. The building is always kept well maintained and super clean. Thank you Memorial Hermann Medical Group Cypress."

"UPDATE: So this location continues its reputation as the worst. It just so happens that as soon as I wrote this review the doctor decided to drop me as a patient without telling me. I only found out when I tried to refill my medication. So now I have no primary care provider. This is unbelievable. I guess instead of trying to make it right with their “patients” they find it easier to just cut ties all together. The new slogan for Memorial Hermann should be “PROFITS FIRST, PATIENT CARE ONLY WHEN CONVENIENT FOR US” This is by far the worst medical facility I have ever had the misfortune of being associated with. Patient care falls far down the list of their priorities. Never respond to refill requests. Charge the wrong amount and then immediately send you to collections without even a phone call. Worst customer service ever. Never ask how you are feeling, only how will you be paying."

"Horrible front office staff, I left this office in tears last time because I scheduled an online appointment the night before and the front desk gave me an attitude and acted inconvenienced by my online appointment. I was turned away and unable to be seen. What is the point of an online appointment portal if the staff gives you an attitude for using it? I love doctor Holzman but I will be finding a new doctor because of the front staff. Very unprofessional, I would find a new office if I were you."