Clinica San Rafael 11595 South Wilcrest Drive, Houston, TX 77099

"This place is doing some illegal stuff."

"Great service! I was there to do some blood test needed and it took less than 15 minutes, results where ready in 24 hours. The nurse and doctor were very welcoming, I will definitely come back to this clinic."

"This place is TERRIBLE! My insurance sent me there and they tried to charge me $150 for services that were covered under my plan. I had to call the insurance company and put them on speaker phone for the woman at the front desk to receive the correct information. The office manager was worse. She actually argued with me. My appointment was at 2:30 pm and I arrived early to fill out my paperwork. I was not seen until 4:15 pm which they blamed me for because I had to call my insurance company for THEM. AVOID this place please. Update: After this they still refused to do my complete yearly without payment. I should have just left. They sent my for my breast imaging. Then they REFUSED to release the results to my new doctor. And my test had abnormalities. Extremely stressful. I finally had to put my new doctor’s office and my insurance company on the line with them all at the same time for me to get my imaging results. Extremely unethical and retaliatory. I called the doctor’s office that they work under. They staff there hung up on me. I ended up reporting them to the medical board and my insurance company. They told the state medical board that I, the patient, was “unprofessional”. I never raised my voice or was disrespectful to them. The only thing I did was get in the way of them pocketing money from a bogus co-pay from me for services that my insurance company paid for."

"Went here couple of months back. I had to get some stitches on a cut I had. I had no appointment and they took me in pretty quickly. I was in and out in no time. I wasn't there for the front lady to like me or not, or to observe if they speak fluently English. I went in, they stitched me up and I walked out with a price that I was really happy with. That's all that matters."

"I did not have an appointment I just walked in on Wednesday 07/18/18 and to my surprise the receptionist whom is the first time I see ( it had been about 3 months since my last visit so she was a new face) she informed me that the clinic is under new management. New doctor I was a little weary but due to the reason of my visit I opted to give them a chance. And let me tell you they really care they went a above and beyond to make me and my pain more comfortable. The girls the receptionist/nurses in front and back very helpful and they truly care. I will be returning and I will recommend to family and friends."