Smoothie King

"Araceli, Ollie and Katie are an embarrassment to the company. You may need to consider reviewing your video from today, because they decided to lock me out of the store during the daytime due to a complaint I had. Pretty sure that’s illegal and an OSHA violation for your business. Might be time to make some employment changes."

"We walk in, this guy is counting Penney’s at the register. We’re waiting in front of him. He doesn’t look or say anything to us for 5 mins. Nobody in the store said anything to us. Until we asked the drive thru guy if we can order from him cause the guy was too busy counting 20 cents in Pennie’s and still didn’t say anything to us. Learn to communicate, horrible customer service. Coulda said, give me a moment while I finish this up, or coulda said something instead the person was just listening to music on his headphones. We complained and he still didn’t say anything to us. Horrible 2nd time this has happened… Thank God for the drive thru guy. Only person that knew how to talk in the whole store"

"This place is usually really slow, but I just got the most amazing fruit açai bowl delivered I had to write a review. It was amazing!!! It has açai mixed with granola as the base, then cacao nibs, strawberries, bananas, and chocolate syrup topping. I loved it."

"Horrible customer service and unprofessional. As I was asking questions about menu items the employee Margo kept calling me "bro". I'm sure the company trained you to be a little bit more professional than that. I continued to ask questions because I don't normally get a smoothie from Smoothie King. Margo had a bad attitude and seemed annoyed. I felt Margo had rushed me in selecting my smoothie. While waiting for my smoothie I watched both employees scratch their head and continued to make smoothies. Very disgusting!!! Definitely won't recommend this place."

"Too bad the owner (Jamie Joyal) doesn’t allow his employees to provide adequate service to the customers!! Certain smoothies are chunkier than others and benefit from extra time at the blending stage to eliminate chunks. I’ve been buying smoothies primarily from this location for over 3 years now and Jamie recently instituted a policy change prohibiting his employees from honoring a “double-blended” modification to the order! This is stupid! If a customer is asking, proactively, for the constitution of the smoothie to change, then let it happen! It adds a de-minimus amount of time to the total order-to-cash cycle and puts the customer first! Super annoying and I’m tired of patronizing an establishment which serves up its smoothies with a side of frustration for its customers. Jamie - if this policy doesn’t change, I’m done with this location!"