Concentra Urgent Care

"Very Professional and clean facility. Had to wait little over an hour to be seen. That happens when a facility is busy. Therefore, should be expected. Otherwise, I was very satisfied with my overall experience."

"I never been to Concentra before but this was the clinic that my work pays for. I unfortunately got a major burn wound from work. While the wait took awhile, it wasn't too bad of a wait. The nurses tried to cheer me up since they felt bad for me cause my large burn. The doctor was super nice and gave me tips on how to clean the burn. The nurses gave me bunch of stuff for my burn, such as patches, gauze, etc. If you're complaining about the wait most of the people there are there for drug screening or physical for work. I got an appointment the next day and didn't even have to wait."

"I arrived here at 8:20 am, and didnt get my turn in line until 10:15 am, but I did not mind that much. I was greeted by a very nice nurse named karen, and she answered the questions I asked, to where I understood them well. My overall experience with this location was pretty good. The doctor that attended me also answered my questions in a way I could understand him well."

"The place has no idea what they’re doing, I went in for a TB where the receptionist told me the wait would be 1 hour and 30 minutes to 2 hours, I waited for over an hour and decided to ask if there was any change in the wait time for them to tell me they weren’t doing TB test that day that the staff member who helped me must of been “ confused “ so I left and returned that following Monday. I return Monday to do my TB same thing wait time is 1 hour and 30 minutes to 2 hours and the receptionist says “ the wait time could change it just depends if we actually have somebody here to do your test “ after 2 hours go by I go back to the front desk to ask where I was on the wait time and one of the staff members tells me “ well what did she tell you the wait time was? “ I replied 1 hour and 30 minutes to 2 hours and it’s been 2 hours already going on 2 and a half hours and she just looks at me and then another member goes “ oh you’re next on the injection list “ mind you I was sitting right next to the counter and NOBODY else came in for any injections within my 2 hour wait being there. I really feel like if I had not said anything to the staff that they would have never called me or remembered that I was even waiting there and I strongly believe the lady who did do my TB test did not do it correctly as I have a scratch on my arm from her needle? I don’t know but it’s also clear the staff doesn’t even know their own policies/procedures as they were all having a group conversation about if they’re suppose to allow a case member to go back with a patient or not. My best advice to you is go to a different location because this one is definitely not your best bet."

"Have been a couple times now for work related things. Unfortunately the staff is super unorganized and Kurt. The doctors are cold and uncaring. They lack communication on basic things. The communication they do have isn't accurate at all. They will tell you one thing and expect another. They are the unfortunate ultimatum for a lot of people. Expect lots of waiting around. Minimum to zero communication and a lot of frustration."