MinuteClinic at CVS

"Same as most other low reviews. Tried to get a walk-in, saw two missed appts and ask if we could use the spot that wasn't being used and was told they can't do that (here first thing in the morning). Then watched an employee go in during a missed appt spot and get tested right in front of me lol. Annoying to be lied to and am wondering why they don't have a better missed appt policy, for example, your appt spot should go to a walk-in if you are more than 5 mins late . Let walk-ins happen as you promote on your website. Really, it's nurse laziness. Lot if revenue being missed and makes for a lot of upset customers. Many people book spots and don't do the courtesy of canceling if they don't show."

"Basically tested for flu and COVID and charged us almost $150. Same as ER clinic and not helpful at all. Won’t be back."

"Went there due to illness. The provider came back from his 1 hour lunch break 10 minutes late. Went into clinic and shut door after 10 more minutes he came out and went into back room. Upon his return I asked when I was going to be seen. He said my appointment was for 4pm and it was 1:45. I said but walk ins are welcome. He said only when available. I told him that there were no other people at the clinic and mentioned that he was just doing nothing after taking a longer than 1 hour break. He shrugged his shoulders and shut the door again."

"I’ve never used a minute clinic and trying to get some prescription ointment and this so-called doctor or whoever works here has no customer service relations whatsoever after I went to check in putting my credit card and everything in waiting over 10 minutes and then having to knock on his little closet door to ask him how this all worked he continues to tell me it is by appointment only no walk-ins!!!! WBS!!!"

"I always have such a great experience here. They’re always so welcoming, professional, and happy to help! Norma Hernandez is so friendly, down to earth, and extremely knowledgeable! Highly recommend."