Kaizen Clinical Partners (Mercedes Children's Clinic)

"PA ANNA is wonderful doctor on other hand the doctor is The worst my son had his second seizure and was told at hospital to get him a referral with pcp doctor refused and said he would not waste his time or mine sending him to a neurologist because it was NORMAL! moved him to another doctors who said we don’t lose nothing by sending him over to a neurologist and see what they say. Neurologist saw him on Monday and said thankfully I trusted my instinct and he’s getting more test done and might be needing medication for his seizures. Please I urge all parents don’t take your kids here this doctor does not care for our children and will not listen to what we have to say. After seeing him he sent over letters kicking out all my kids from his clinic which to me was no problem cause I would never take my kids back to such doctor!"

"Be prepared to wait hours. This is the closest clinic to where we live so I’ve been bringing my son since he was 3 however you must be prepared to wait around 2-3 hours each time even if you arrive at 8 only 1 doctor starts seeing patients at 8:30!"

"I understand the wait is crazy now, but i have being with this clinic for 18yrs. I've seen employees change and so on but love the Dr and PA's work they have always found every sickness to all my 6 children! I wouldn't change provider even though I have thought of it sometimes cause of the wait but no i can't..they r great...he does everything to his best to find the problem to my children's sickness ❤️❤️"

"Will no longer take my kids there. Staff is extremely rude, unprofessional, and NEGLIGENT. My daughter was having an asthma attack so I complained about the wait time and instead of assesing the patient the P.A decides that it was more important to argue with me and tell me if I didn't like it to go somewhere else.It took approximately 5 hours for my daughter to finally be seen and by that time her asthma was so severe the Dr. requested she be hospitalized."

"If I could put no stars, I would. Most unprofessional office I have ever been to. Every time I go I wait two hours. I don't mind that as much as I mind the rude stafff members. All of my experiences with this clinic have had such rude and sassy employees. I never write reviews on places but I felt the need to to do with this one. The doctor is almost never there to make sure staff is doing their job correctly and professionally. I really hope someone reading this takes my advice and does not take their children here!!!"