Smoothie King

"They did not let my 8 years old little girl to use the bathroom. Their bathroom is for employees only. I feel that was rude and inconsiderate."

"I usually like coming here after visiting the gym, but now I limit my trips as often as I can. The new “manager” I assume, a somewhat stout guy with glasses and curly light brown hair NEVER does anything and lets his only other associate in the mornings handle all customers by themselves. He’s acting like he can’t help make the drinks because his foot is in a boot, but walking around without any pain it seems. At the time of writing this, it took about 30 minutes to get my drink, not because the store was packed, but because he refused to assist what I can only assume is a new associate who doesn’t yet have the knowledge or speed that comes with experience. Additionally anytime I come in his attitude towards myself and other customers from what I’ve noticed is one of annoyance and disdain. I’m incredibly disappointed with how far this location has fallen in terms of customer service…"

"Was cursed at and a kicked out the store after respectfully asking for my smoothie to be remade because it was just ice, water, and almonds poorly blended together due to a new employee not hitting the proper buttons upon ordering. As a former smoothie king employee I am considerate and respectful. I even waited for a few people to leave the store because I didn’t want to make a scene or put the new guy on blast but I was straight up disrespected in front of the entire store by a young african American lady. Ended up not even getting a smoothie and just wasting 10 dollars."

"Horrible experience. I go to Smoothie King near my house all the time and the service is great, but I was in Denton in the area of this location and stopped by to get my usual smoothie. I knew right away from looking at it that it was the wrong smoothie. (Oh, they didn't even call my name to let me know it was ready but just set it down.) I get the Coffee High Protein Almond Mocha ALL the time and I knew this was not right - it was very dark brown. I told the young woman, "This isn't right." She gave me a smart aleck response that coffee is brown - and I said, "I get this all the time - this is NOT right." I didn't get an apology or anything. The other staff member just said "Fine," and redid it. This time they did it right - and again didn't even tell me when it was ready. I have NEVER seen such rude staff at a Smoothie King. Avoid this place at all costs. Terrible!"

"I'm not sure that human beings could move any slower than the three that were "working" today. They really need to go work at ChickFilA and learn about customer service and how to move quickly. Bare minimum customer interaction. We ordered three of the new fruit bowls. By the time the third one was completed, the first one was a soupy liquid. No longer a smoothie. I think management at the Brinker location has changed in the past year."