Office Depot 150 North Crossroads Boulevard, Balcones Heights, TX 78201

"Rudest Customer Service Went to Office Depot to print out a prepaid shipping label and have package picked up by USPS. Other Office Depot locations have frequently printed the shipping label for free, so long as shipping label was prepaid and the location worked with USPS (this location works with USPS). I was caught off guard when I was informed I would be charged for the one page shipping label. Even more upsetting was I would be charged a minimum of $2.50 PLUS tax. I complained. Two employees stated that if I didn’t like the price, I was welcome to use the self service printing. I tried to explain that I frequently did this at other Office Depot locations and never had difficulty before. They were indifferent. As I tried to pay the $2.52 for my one page, one of the employees voided the transaction and tossed the shipping label at me and exclaimed “just take your shipping label!” Worst experience I’ve had at an Office Depot. Needless to say, I won’t be returning to this location."

"Product I needed was in there online inventory and sure enough when I went to the store I was glad to pick it up. Store is easily accessible, very clean and organized. I was lucky enough to find a very helpful employee who wasted no time in getting my product and checking me out. The price was also fair. I will return for future office needs."

"I’ve always been a customer especially for the convenience of the self service copy and fax machine. However I went in to have just 1 paper printed and when I asked for assistance the worker by the name of Cindy was very rude her facial expression and attitude definitely proved she isn’t customer service friendly or that she just simply hates her job!!! I had to talk to the store manager David who eventually helped me but made it seem like it was somewhat of a bother to get up from his desk. After this very unnecessary and rude experience at this location it’s safe to say I won’t be back in this store."

"During my first shopping experience at that store, I encountered some exceptionally rude staff members. Their discourteous attitude made me feel as though I was inconveniencing them when I simply asked a question. Instead of being helpful, it seemed like they had no interest in making a sale. Needless to say, I have no intention of returning to that establishment again."

"Ordered online. Everything was ready when promised. Will keep shopping here and would recommend to others. Good Prices and Great Service!"