Charter Furniture Solutions 15101 Midway Road, Addison, TX 75001

"I visited Charter Furniture today and was greeted by Francisco and Aaron. They did an outstanding job assisting me with my purchase of a beautiful couch. At first, it was a toss up between 3 couches and Aaron went to the wearhouse and brought one of the couches so I could see it and test it out. After all his efforts, I decided to take the one in the show room. I appreciate both Aaron and Francisco for all their assistance. My finance went through and was able to get same day delivery. Yes I am a happy and satisfied customer indeed. Thank you Charter I will be back with more future purchases and let all my family and friends know about your amazing store and service."

"Absolutely great place for furniture! I was skeptical as I'd never been here or heard of this place until a google search but I was blown away at the selection they had! Not only was I NOT immediately bombarded by sales associates but their prices are fantastic and customization is no extra cost! There was only 1 employee there that Saturday but he was terrific with helping me and the other customers! If you need anything from here I'd definitely see if Jim Hoagland is in!"

"This place is amazing! Great prices, quality furniture, great customer service! Bought matching small coffee tables and I LOVE THEM!"

"Charter provides a nice quality rental product and excellent customer service. Last year I rented enough furniture to furnish a one bedroom apartment for a few months and was actually impressed with the quality of the rental furniture I received. It looked like new or very, very lightly used furniture. This year I contacted them again to rent furniture for a few months based on my prior experience. This time the sofa provided with the living room set was really worn out - seat cushions support gone and the fabric obviously worn and pilled. All the other pieces were fine and similar to the product quality I experienced last year. I did not want to be "that person" who is always a complainer, but was very dissatisfied with the sofa.it was worn out and uncomfortable. I took a few pictures and sent them to the Charter Account Rep I had worked with explaining I was unhappy with it. I received a call within the hour and he agreed with me completely. It turns out there was a glitch at their warehouse and the sofa I got was supposed to have been removed from their inventory. Not only did they apologize twice, they replaced the entire living room set with a more expensive line - brand new furniture within two days. I am very impressed."

"All in all, I highly recommend Charter Furniture. We have recently upgraded our office furniture (desks, etc.) and had a pleasant experience with Charter. The prices were what we expected, and really no surprises. Of course we wanted some of the furniture that we couldn't afford, but that's always the case, isn't it? Delivery was just as expected, although I wish we had better weather when they actually showed up to deliver the furniture (it was raining). But all in all, I would definitely use Charter again, they're very reasonable."