Walgreens 2368 Frankfort Avenue, Louisville, KY 40206

"I have not used the pharmacy at this location, but the store side is clean, well stocked, and the staff were friendly."

"Please explain to me what your pharmacy's "Circle of Trust" is? I called and asked to I could have my doctor call in my prescription at this location and the pharmacist and/or tech told me that because I wasn't in their "circle of trust" then they would not be able to fill my prescription. When I asked what that meant they disconnected the phone on me, that part may have been a mistake but when I asked other Walgreen employees at other locations, they said that it's is a made-up tactic that they think that store is using to not take on more customers in their pharmacy. After dealing with so many bad pharmacies, the workers tend to act like they are in such a position of power over you that they can act as bad as they want. Not all of them are like that, but the majority of Walgreens pharmacies I've gone to, aside from my current location at Bauer & Frankfort, has always acted this way."

"Had a completely unprofessional call with “pharmacist” HA0 BUI”. Mid-sentence, he hangs up on me. Unbelievable. I’m in healthcare as well and you just don’t do that. No wonder store has such poor ratings. The new manager, however, was very nice."

"I’ll make sure I call corporate about this location and how unprofessional their closing employees are leaving customers locked out when there is still time before closing. Knocking for them to open and they laugh. As a person who goes to this location every single day, saw some of the peoples true colors. I honestly this location doesn’t deserve any respect from their customers. And some should be fired. I will be coming in to firmly discuss my disappointment with the management and will reach out to corporate."

"I cannot say enough about my Walgreens! I am literally in this store at least 2-3 times a week. Most of the employees know me by name. Although they are short staffed right now, they are doing a fantastic job of taking care of their customers. Emily (the pharmacy tech) goes above and beyond her duties. I will miss Heather now that she is gone as she always answered any questions I had regarding medication. Mike, John and Gloria up front also are always there with a welcoming smile on their face. I wish everyone would remember what our country is going through and that our companies are short staffed and just be kind. These guys are doing the best they can. Thanks for always taking care of us!"