Walgreens 808 Eastern Parkway, Louisville, KY 40217

"Shimeka was exceptionally helpful when we were trying to fill a prescription for my mom. She answered all of our questions, took the time to find the right answers, and was very patient with us. I'm so grateful for her going above and beyond."

"Trying to get ahold of someone over the phone is ridiculous. I sat on the phone for 15 mins for someone to continue to pick up the phone and place it on hold. They didn’t even pick up and ask if I cared being placed on hold. I get if they are busy, but there could still be respect shown to someone calling. I rarely rate anything on google but this is just ridiculous."

"the tech in the drive thru at walgreens was so rude. i placed an online order for today that said it could be picked up in the drive thru, i pull up and she goes "picking up?" and i said yeah i have an online order for (last name), and she says "online order?" and i go ...yeah i placed an online order for pickup? she goes "are you here for phar ma cee or online pickup?!" im sitting here baffled and i said "i placed an order online for some items to pickup, can i not do it through the drive thru?" AND SHE SLAMMED THE PHONE AND WALKED AWAY. so im sitting in my car just like umm ok. and she comes back and drops it in the drawer and gives it to me, and on my order it said i need to show my ID since i purchased nyquil, and i asked her "hey, do you need my id or anything?" and she goes "no" and rolls her eyes. i didnt catch a name, but she had black hair and was younger looking. i tried to call and talk to the pharmacy manager and they hung up on me."

"The worst walgreens. I live right by it unfortunately, and they never have anything in stock. But online it will stay in stock at store and I will come waste my time look around and then ask someone. Everytime it's the same bullcrap excuse. "Well we may have it in the back and we just haven't unloaded it yet" well go unload it then. Like what. And I say can you please get it for me. And they say no. If it's not on the shelves we can't get it for you. Worst service ever"

"Anytime I've been here, the employees have been super nice. One of the managers and I talked in the aisle on 1 of my visits. I told her about life issues and she was full of encouragement. People never know the battles others fight and this lady made my day 100 percent better. I can't remember her name, but she should know this is about her and a big thank you to her! Bless you for encouraging me to hang on for karma. It takes a special person who can both do their job efficiently and go the extra mile to comfort a customer hurting too. There aren't enough people like that in this world."